Strategic Partnerships Account Manager
Catena Media is seeking a highly organised and detail-oriented Account Manager to own and grow the North American sub-affiliate program, MRKTPLAYS. This role is ideal for someone with early career experience in account management, affiliate marketing, partner operations, or business development within the regulated online gambling industry, and who is ready to take full ownership in a fast-paced startup environment.
This is a hands-on, high-ownership role where the successful candidate will manage the full partner lifecycle-from acquisition through onboarding, activation, growth, and ongoing performance management. The candidate will be accountable for driving partner success and ensuring operational excellence across their portfolio. The ideal candidate is proactive, adaptable, Excel-savvy, and comfortable balancing relationship management with operational execution in a rapidly evolving environment.
- Identify and develop prospective sub-affiliate partners within regulated North American online gambling markets.
- Drive outbound outreach via LinkedIn, conferences, email, and industry networks.
- Qualify prospects and lead early-stage partnership discussions.
- Schedule and lead introductory calls to advance partnership opportunities.
- Manage a portfolio of small to mid-sized affiliate and sub-affiliate accounts.
- Serve as a day-to-day point of contact for partner inquiries and requests.
- Maintain strong partner relationships through consistent communication and follow-up.
- Drive engagement, performance, and long-term partner retention.
- Proactively identify expansion opportunities across accounts.
- Own end-to-end partner onboarding, ensuring fast and accurate activation.
- Coordinate onboarding workflows across internal systems (e.g., Jira).
- Ensure proper setup, tracking, and readiness for campaign launch.
- Troubleshoot issues and ensure smooth partner activation.
- Own partner performance tracking and reporting across the portfolio.
- Maintain dashboards, reports, and operational trackers.
- Ensure data accuracy across systems and resolve discrepancies.
- Support reconciliation and payment accuracy in partnership with Finance.
- Partner with Operations, Finance, Compliance, and Commercial teams to support execution.
- Drive timely resolution of partner needs and operational issues.
- Support conference preparation, partner meetings, and follow-ups.
- Continuously identify and implement process improvements as the program scales.
- Perform other responsibilities as assigned by management from time to time.
- 1–2 years of experience in Account Management, Affiliate Marketing, Partnerships, Business Development, or Coordinator-level roles (required).
- Experience within the regulated U.S. or North American online gambling industry (required).
- Strong understanding of affiliate marketing, performance marketing, or acquisition channels (required).
- Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, filtering, sorting, and data analysis (required).
- Exceptional attention to detail and organisational skills (required).
- Strong verbal and written communication skills (required).
- Comfortable managing multiple priorities in a fast-paced startup environment (required).
- Self-starter with a willingness to roll up their sleeves and support operational tasks (required).
- Experience working with CRM systems, project management tools, or Jira is preferred (preferred).
- Experience with regulated online sports betting, casino, or iGaming markets in North America (preferred).
- Experience with AppsFlyer / MMP Partners (preferred).
- Experience attending or supporting industry conferences and events (preferred).
- Knowledge of tracking platforms, reporting systems, or partner management tools (preferred).
Catena Media is a performance-based online marketing and lead-generation company focused on the iGaming, sports betting and esports industries. It connects operators with new customers through a portfolio of affiliate websites and content across multiple markets, with a particular strength in North America. Headquartered in Gżira, Malta, the company employs a globally distributed workforce of more than 200 people. Catena Media is listed on Nasdaq Stockholm.