AML Data Entry Officer
The Data Entry Officer will play a key part in delivering a high-quality, efficient and compliant financial crime reporting function. The role involves submitting Suspicious Activity Reports (SARs) to various Financial Intelligence Units (FIUs) across multiple jurisdictions. It also includes helping to triage the AML Investigations team’s incoming workload to support prioritisation and ensure SLAs are met.
The successful candidate will take ownership of work that gives the company a competitive edge, including accurate SAR submission, maintaining compliance through correct documentation, and flagging missing or unclear information back to the analyst. They will also be responsible for monitoring incoming tasks and assigning items to the correct analysts for review and investigation, as well as transferring Unusual Activity Reports (UARs) and Requests for Information (RFIs) into the case management system.
Supporting operational efficiency is also a key aspect of the role, which includes keeping internal trackers, logs, and submission records fully up to date, and identifying minor admin or workflow improvements to help the team operate more efficiently.
- Submitting completed SARs to FIUs across multiple jurisdictions strictly following established templates and instructions, without conducting any case assessment.
- Ensuring all regulatory fields are completed exactly as provided by the investigating analyst.
- Flagging missing or unclear information back to the analyst, rather than interpreting or assessing it yourself.
- Monitoring incoming tasks and assigning items to the correct analysts for review and investigation.
- Transferring Unusual Activity Reports (UARs) and Requests for Information (RFIs) into our case management system CAMMS.
- Keeping internal trackers, logs, and submission records fully up to date.
- Identifying minor admin or workflow improvements to help the team operate more efficiently.
- Higher Certificate or Diploma in Office Administration, Business Administration, Financial Management, Compliance Management, Risk / AML / Financial Crime Basics (required).
- Ability to enter complex information with high accuracy, ensuring error-free regulatory submissions (required).
- Capable of managing and prioritising high-volume workloads while maintaining focus and SLAs (required).
- Comfortable following structured procedures precisely, without deviation or independent interpretation (required).
- Able to navigate multiple systems and maintain accurate logs, trackers, and submission records (required).
- Comfortable performing high-volume, repetitive tasks with consistent accuracy (required).
- Experience working with multiple systems or administrative tools (nice-to-have).
- A proactive approach to improving small processes (nice-to-have).
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations (nice-to-have).
- Familiarity with AML regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards (nice-to-have).
- Supergrowth learning and development programmes
- Performance feedback tools
- Employee Assistance Programme
- Free Daily Meal
- Free Massages On-site
- Free On-Site Gym
- Group Life Cover
- Funeral Fund Benefit
- Financial Services Assistance
- Curro School Fees Benefit
- Income Continuation Benefit
- Leadership Training
- Referral Bonus
- Medical Aid Subsidy
- Free Sleep Coaching
- On-site Barista
- Retirement Annuity Subsidy
DigiOutsource is a global iGaming technology and services company and part of Super Group (SGHC), the holding company behind the Betway and Spin brands. Headquartered in Cape Town, South Africa, with offices in London and Portugal, it provides software development, digital marketing, business intelligence, design and communications services that power leading online gaming brands. The company employs around 1,200 people across multiple continents. DigiOutsource was formed from the merger of the ForwardSlash and SpeakUp Communications businesses and operates as a key technology hub within Super Group.