Senior Solutions Engineer
Super Group International is seeking a Senior Solutions Engineer to focus on project work that improves systems and infrastructure. The role acts as an escalation point for the Systems Operations team and manages advanced problems and incidents through to root cause resolution. The successful candidate's drive and ideas will help Super Group International move faster, improve smarter, and stay ahead of the game.
Super Group International is building experiences that wow customers, and this starts with bold, curious people who want to do work that matters. This role offers an opportunity for growth, impact, and a challenge that will supercharge a career.
- Apply best practice and configure virtual environments including hyper-visors and Kubernetes.
- Work with multiple public clouds to deliver solutions to the business that are cost effective and scalable.
- Deliver solutions that are portable and can be moved between public clouds or to on-prem.
- Use code repositories and IaaC to deliver projects that repeatable and predictable.
- Analyse current systems and search for optimizations in spending on all resources with a focus on items like software licenses and hardware sprawl.
- Continually research new technologies, maintain strong relationships with top vendors, arrange POC reviews of new tech to validate cost effectiveness within the group and negotiate highly discounted deals in a morally sound way.
- Work closely with the PMO team to effectively manage projects that you and the team work on.
- Use Confluence as a central repository for information about Infrastructure and how-to documents to enable others in the team to upskill easily and get tasks done as to DOS best practice.
- Ensure that standards like ISO27001, SOX, etc. are maintained.
- Analyse current infrastructure and actively seek ways to innovate and optimize systems through self-initiated projects that are monitored and managed by PMO.
- Promote automation within the team.
- Ensure monitoring is in place to detect failure or potential failure of all systems including but not limited to Servers, Storage and Data Centre services such as UPS, Air-con and Generators.
- Work closely with other Infrastructure teams to understand their requirements or challenges and match their needs with solutions available.
- When required work closely with the Architect team to facilitate the alignment of future needs with the infrastructure already deployed within the group.
- Work closely with the Solutions Delivery Manager to plan and forecast for needed hardware spends to proactively match all needs of the business.
- A Relevant Information Technology tertiary qualification (required)
- Microsoft and AWS Certifications (required)
- Minimum 5 years’ experience in the Information Technology industry using Microsoft Technologies (required)
- Experience with Terraform and code repositories (required)
- Understanding of systems and architecture (DB’s, Servers, Networks, storage, etc.) (required)
- Ability to troubleshoot in a timely and effective manner (required)
- Ability to convey complex problems to Business stakeholders in an easy and efficient way (required)
- SOX understanding and experience operating controls (nice-to-have)
- Business process understanding (nice-to-have)
- Kubernetes understanding and knowledge (nice-to-have)
- Supergrowth learning and development programmes
- Performance tool for feedback and career development
- Employee Assistance Programme for resources for you and your family
- Group Life Cover
- Funeral Fund Benefit
- Income Continuation Benefit
- Medical Aid Subsidy
- Retirement Annuity Subsidy
DigiOutsource is a global iGaming technology and services company and part of Super Group (SGHC), the holding company behind the Betway and Spin brands. Headquartered in Cape Town, South Africa, with offices in London and Portugal, it provides software development, digital marketing, business intelligence, design and communications services that power leading online gaming brands. The company employs around 1,200 people across multiple continents. DigiOutsource was formed from the merger of the ForwardSlash and SpeakUp Communications businesses and operates as a key technology hub within Super Group.