Team Lead AML Screening
Super Group is seeking a Team Lead AML Screening to play a key part in ensuring the company remains compliant with AML legislation. This role involves hands-on analysis and investigations, requiring a proactive individual to help the team move faster, improve smarter, and stay ahead of the game.
The role focuses on managing the AML Screening workflow, ensuring that AML standards are met and maintained in accordance with policies and processes. The Team Lead will manage the AML Screening Team to ensure that the correct processes are followed and in line with set out SLAs. They will also vet and assist with investigations to ensure that the business is not put at risk.
- Manage the AML Screening workflow.
- Communicate and put forward recommendations with key stakeholders such as the AML Analysts, MLRO, Head of Financial Crime Operations.
- Ensure AML standards are met and maintained in accordance with policies & processes.
- Manage the AML Screening Team to ensure that the correct processes are followed and in line with set out SLA.
- Vet and assist with investigations to ensure that the business is not put at risk.
- Manage information and workflow between the AML Investigation Analyst/KYC team and business units and stakeholders.
- Monitor, review and analyze measurements and reports, interpreting and acting upon such interpretation and putting action plans in place to enhance and improve service delivery.
- Ensure that weekly and monthly reports are kept up to date and send through to the relevant stakeholders.
- Assist in AML audit process.
- Assist business stakeholders with 3rd party and vendor screening.
- Coach and support the AML Investigators and/ or AML Governance Team in performing all their job functions.
- Publish changes to procedures in Knowledge Management with the assistance of Document Controller.
- Troubleshoot routine or rudimentary technical issues and resolve in conjunction with technology teams.
- Manage and resolve all escalated queries.
- Handle high impact incidences and follow the necessary escalation procedure when necessary.
- Conduct workforce planning and management (All Resources - People and Systems/Technology) in conjunction with core support areas.
- Provide Service Manager with weekly and monthly reporting on number of SAR’s, UAR’s, Data Requests, Accuity Reviews and MLRO responses in progress, completed, locked and detail thereof.
- Clear, confident communication (written and verbal), and the ability to breakdown complex ideas (required).
- A collaborative mindset, working smoothly with cross-functional teams to hit shared goals (required).
- Strong organisational skills and the ability to manage multiple projects without dropping the ball (required).
- Exceptional attention to detail and a commitment to high-quality work (required).
- Adaptability – stay sharp, productive and positive in fast-moving environments (required).
- A minimum of 12 months’ experience in Risk, AML, Compliance, and/or a related function (required).
- Minimum 12 months Leadership experience (required).
- An inquisitive mind, keen to investigate and understand (required).
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends (nice-to-have).
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations (nice-to-have).
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards (nice-to-have).
- Experience in developing and executing customer retention strategies (nice-to-have).
- Exposure to AML / CFT regulations (nice-to-have).
- Relevant Diploma/Degree and/or work experience in a related field within Risk/AML/Compliance (nice-to-have).
- A proven ability to collate and present case information (nice-to-have).
- Supergrowth learning and development programmes
- Performance tool for feedback and career development
- Employee Assistance Programme for you and your family
- Group Life Cover
- Funeral Fund Benefit
- Income Continuation Benefit
- Medical Aid Subsidy
- Retirement Annuity Subsidy
DigiOutsource is a global iGaming technology and services company and part of Super Group (SGHC), the holding company behind the Betway and Spin brands. Headquartered in Cape Town, South Africa, with offices in London and Portugal, it provides software development, digital marketing, business intelligence, design and communications services that power leading online gaming brands. The company employs around 1,200 people across multiple continents. DigiOutsource was formed from the merger of the ForwardSlash and SpeakUp Communications businesses and operates as a key technology hub within Super Group.