B2C Business Analyst
Digitain is seeking a detail-oriented B2C Business Analyst to join its growing team and help drive business performance through data. In this role, the analyst will be responsible for transforming complex data into actionable insights across product, marketing, and operations.
The analyst will work closely with cross-functional teams to identify growth opportunities, optimise key metrics, and support strategic decision-making with high-quality analytical output.
- Gather, review and analyse business and industry data, including KPIs, financial reports and other key metrics using data analytics tools.
- Interpret, evaluate and interrelate research data and develop integrated business analyses.
- Understand and analyse the financial and operational impact of any changes.
- Analyse Marketing Promotions and their effectiveness.
- Analyse Products separately and as one ecosystem.
- Perform business requirements analysis.
- Analyse business income and revenue.
- Initiate technical, business, or marketing changes that will grow the business.
- Provide analytical and other reports regarding business.
- Other tasks from management related to business analysis.
- A bachelor’s degree in business or an MBA or a related field (required).
- Knowledge of MS Office, Power BI (required).
- Knowledge of SQL (required).
- Knowledge of Python (nice-to-have).
- High proficiency in Armenian, English, and Russian languages (required).
- Experience in gaming (nice-to-have).
- Excellent problem-solving skills (required).
- Fundamental analytical and conceptual thinking skills (required).
- Exceptional interpersonal skills (required).
- Excellent written and verbal communication skills (required).
- Attention to details (required).
Digitain is a business-to-business provider of sportsbook and iGaming platform software, headquartered in Yerevan, Armenia. Founded in 1999, it offers a turnkey and standalone platform spanning sports betting, online and live casino, and games, alongside managed services for operators across regulated and emerging markets. Its portfolio includes the Imagine Live live-casino studios and the Galaxsys games studio, and the group employs a large engineering and operations workforce.