Fraud Operations Specialist
The Fraud Operations Specialist shall identify fraud in the system, as well as improve existing tools and processes.
This role involves regularly monitoring player accounts and transactions to detect potentially fraudulent activity and conducting thorough investigations into fraud and suspicious activity. The specialist will use data analytics tools to identify patterns and trends in fraudulent behavior across relevant platforms and develop and implement risk management strategies to minimize financial losses due to fraud.
Preparation of detailed reports and summary documents for the managerial staff and regulatory bodies is a key part of the role. Other duties as assigned by the immediate supervisor and arising from the duties of the position will also be performed.
- Regularly monitor player accounts and transactions to detect potentially fraudulent activity.
- Conduct thorough investigations into fraud and suspicious activity, collect and analyze betting and gaming information.
- Use data analytics tools to identify patterns and trends in fraudulent behavior across relevant platforms.
- Develop and implement risk management strategies to minimize financial losses due to fraud.
- Prepare detailed reports and summary documents for the managerial staff and regulatory bodies.
- Perform other duties as assigned by the immediate supervisor and arising from the duties of the position.
- Bachelor’s degree in Mathematics, Economics, Data Analysis, or Data Science (required).
- Advanced practical knowledge of MS Excel, Power BI, and SQL is a must (required).
- Advanced knowledge of English and Armenian languages (required).
- Russian is a plus (preferred).
- Attention to details (required).
- Mathematical thinking (required).
- Ability to work with large amounts of data (required).
- Ability to work with confidential information (required).
- Exceptional research and analytical skills (required).
- Excellent interpersonal and communication skills (required).
- Reporting and analytical skills (required).
Digitain is a business-to-business provider of sportsbook and iGaming platform software, headquartered in Yerevan, Armenia. Founded in 1999, it offers a turnkey and standalone platform spanning sports betting, online and live casino, and games, alongside managed services for operators across regulated and emerging markets. Its portfolio includes the Imagine Live live-casino studios and the Galaxsys games studio, and the group employs a large engineering and operations workforce.