IT Monitoring Specialist
Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit. The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns.
As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems. The job is shift based and includes morning, evening and night shifts (is a must).
- Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
- Automate daily routines production monitoring tasks
- Develop and produce production services guides
- Prioritize workload, providing timely and accurate resolutions
- Setup internal and external monitoring for production system
- At least one-year professional experience in IT Monitoring (required)
- Experience in iGaming sphere (preferred)
- Knowledge of Windows and Linux OS (required)
- Knowledge of Virtualization (ESXI, Hyper-V) (preferred)
- Knowledge of web servers such as IIS, Apache or Nginx (required)
- Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK) (required)
- Knowledge of Docker and Kubernetes containerized system (preferred)
- Knowledge one of scripting languages, PowerShell, Bash, Python (preferred)
- Fast reaction (required)
- Prioritization and multi-tasking (required)
- Team player (required)
- Time management (required)
- Written and verbal communication skills (required)
Digitain is a business-to-business provider of sportsbook and iGaming platform software, headquartered in Yerevan, Armenia. Founded in 1999, it offers a turnkey and standalone platform spanning sports betting, online and live casino, and games, alongside managed services for operators across regulated and emerging markets. Its portfolio includes the Imagine Live live-casino studios and the Galaxsys games studio, and the group employs a large engineering and operations workforce.