Prediction Markets Manager
As a Prediction Markets Manager, the individual will play a critical role in shaping and scaling the operations that power prediction markets. The role involves owning the strategy and execution behind complex market operations, leading cross-functional initiatives that strengthen operational excellence, and defining how markets are launched, monitored, and optimised within a rapidly evolving regulatory environment.
Working closely with Engineering, Regulatory, Analytics, Product, and external partners, the manager will combine operational expertise with data-driven decision-making. The objective is to build scalable processes, protect market integrity, and deliver a trusted marketplace for customers.
- Lead the day-to-day operations of the DraftKings Exchange, ensuring reliable execution across electronic trading, market monitoring, and operational support for prediction markets.
- Drive real-time operational and technical support for the exchange by overseeing issue resolution, identifying root causes, and partnering with Engineering to improve platform stability and performance.
- Manage customer and partner operational relationships by supporting exchange connectivity, onboarding new participants, resolving complex inquiries, and ensuring a seamless trading experience.
- Partner closely with Engineering, Product, Regulatory, and Analytics teams to execute strategic initiatives, launch new market capabilities, and continuously improve exchange operations.
- Guide the development and enhancement of operational tools that enable real-time monitoring of market conditions, liquidity, market maker activity, trading performance, and prediction market health at scale.
- Analyze operational and market data to identify trends, recommend improvements, and implement scalable processes that strengthen market integrity, operational efficiency, and the customer experience.
- Develop deep expertise in prediction markets and emerging industry trends to influence operational strategy, support regulatory readiness, and help shape the future direction of the DraftKings Exchange.
- At least 5 years of experience in market operations, exchange operations, trading operations, market surveillance, financial markets, sportsbook trading, or a similar operational environment (required).
- Deep knowledge of exchange and market structure concepts, including order books, matching engines, liquidity, market states, trading dynamics, and operational risk management (required).
- Proven experience leading cross-functional operational initiatives, improving complex processes, and delivering scalable solutions in a fast-paced, regulated environment (required).
- Strong analytical, communication, and stakeholder management skills, with the ability to influence technical and business partners and communicate operational insights to senior stakeholders (required).
- Experience using data to evaluate operational performance, prioritize improvements, and support strategic decision-making (required).
- A passion for prediction markets, exchange operations, sports trading, or financial markets, with the flexibility to support shift coverage as needed (required).
- Experience working in a regulated trading, exchange operations, or market surveillance environment (preferred).
- Comprehensive health benefits including medical, dental, and vision plans.
- Wellbeing program featuring free therapy sessions via Lyra, the Calm App, and virtual yoga classes.
- 14 weeks of 100% paid parental leave and workplace lactation support.
- Access to Care.com for care finding and backup childcare.
- Family planning support including adoption, surrogacy, and fertility treatment assistance.
- Flexible PTO for US-based employees.
- Pet insurance.
- Gym reimbursement programme.
- Financial planning resources including 401(k) matching and Origin Financial.
- Commuter benefits.
- Tuition reimbursement programme.
DraftKings Inc. is a leading American digital sports entertainment and gaming company, headquartered in Boston, Massachusetts. Founded in 2012, it started in daily fantasy sports and has grown into one of the largest US online sportsbook and iGaming operators. The company offers mobile sports betting, online casino and daily fantasy contests across regulated North American markets. DraftKings is listed on the Nasdaq stock exchange and employs several thousand people.