Senior Associate, Revenue Operations
As a Senior Associate, Revenue Operations, you’ll help turn promotion plans into well-executed programs that drive DraftKings' Lottery business forward. You’ll coordinate launches from build through completion, bringing together timelines, offer requirements, customer communications, and performance data to keep programs on track.
You’ll monitor live initiatives, identify issues early, and deliver clear performance reporting that helps teams understand results and determine next steps. Your work will bring consistency and precision to how DraftKings executes, measures, and improves its promotions.
- Execute approved programs from initial build through launch, ongoing monitoring, and closeout, keeping deliverables and stakeholders aligned throughout the process.
- Configure approved offers and campaign requirements, and complete pre-launch quality assurance to confirm audiences, terms, timing, and other specifications are accurate.
- Maintain the operating calendar across launches, game builds, offer updates, active program periods, and performance reporting dates.
- Partner with CRM and Marketing teams to align audiences, messaging, terms, timing, and offer requirements before launch.
- Monitor live programs for delivery, promotional costs, data completeness, and operational performance, escalating issues with clear context, impact, ownership, and recommended next steps.
- Track and report key revenue and sales metrics, including week-over-week and forecast comparisons, to give teams a clear view of program performance.
- Document and improve repeatable processes across builds, quality assurance, monitoring, and reporting, identifying opportunities to automate established workflows.
- At least 2 years of experience in revenue operations, campaign operations, growth, marketing operations, analytics, or a related field (required).
- Experience in lottery, gaming, or another regulated consumer business (nice-to-have).
- Experience coordinating campaigns, promotions, game launches, or comparable operational workflows from setup through completion (required).
- Strong attention to detail when working with numerical data, timelines, customer audiences, terms, and launch requirements (required).
- Experience using reporting and data to monitor performance, investigate unexpected results, and identify issues that require escalation (required).
- Strong organizational skills and the ability to coordinate multiple timelines, priorities, and stakeholders while maintaining accuracy (required).
- Comfort working with business intelligence, spreadsheet, workflow, or data activation tools to support execution, monitoring, and reporting (required).
- Comprehensive health benefits including medical, dental, and vision plans.
- Wellbeing programme including free therapy sessions, employee assistance programmes, the Calm App, and virtual yoga classes.
- 14 weeks of 100% paid parental leave and workplace lactation support.
- Partnership with Care.com for backup childcare.
- Family planning support including adoption, surrogacy, and fertility treatments.
- Flexible PTO for US employees.
- Pet insurance.
- Gym membership reimbursement.
- Financial planning resources including 401(k) matching and Origin Financial.
- Commuter benefits.
- Tuition reimbursement programme.
DraftKings Inc. is a leading American digital sports entertainment and gaming company, headquartered in Boston, Massachusetts. Founded in 2012, it started in daily fantasy sports and has grown into one of the largest US online sportsbook and iGaming operators. The company offers mobile sports betting, online casino and daily fantasy contests across regulated North American markets. DraftKings is listed on the Nasdaq stock exchange and employs several thousand people.