Senior Manager, HR Systems
The Senior Manager, HR Systems will own Workday as an enterprise platform and lead the transformation of the team responsible for its configuration, governance, optimisation, and ongoing operation. This leader will move the organisation beyond reactive request fulfilment toward proactive, product-minded delivery of scalable, employee-centred solutions.
Working with the Head of People Technology and the People Technology Technical Product Lead, this role will initially manage five HRIS Workday Systems Specialists and evolve the team's structure, skills, sourcing model, and ways of working. The leader must combine broad Workday expertise with hands-on technical depth, strong people leadership, and practical experience applying AI, automation, and self-service to improve platform delivery.
- Own the strategy, governance, health, security, scalability, and continuous improvement of Workday across Core HCM, Recruiting, Time Tracking, Absence, Scheduler, Payroll, Advanced Compensation, Benefits, and Talent Management.
- Lead, coach, and develop a five-person Workday platform team, assess capabilities, clarify roles and decision rights, build cross-training and succession coverage, and address skill gaps through development or hiring.
- Design and implement the future-state team structure and operating model across functional configuration, integrations and automation, data and reporting, testing and releases, security and governance, production support, and continuous improvement.
- Shift the team from reactive configuration and order taking to consultative, product-minded delivery that starts with the user problem, desired experience, measurable outcome, and most scalable solution.
- Own intake, prioritisation, capacity planning, sourcing, and portfolio tradeoffs across run, improve, and transform work while protecting capacity for strategic platform improvements.
- Establish operational discipline and metrics for platform health, tickets, backlog, service levels, incidents, defects, release quality, throughput, adoption, automation impact, and self-service deflection.
- Use AI, workflow automation, integrations, and knowledge capabilities to reduce manual work, prevent avoidable demand, strengthen employee and manager self-service, and improve how the team designs, tests, documents, and supports solutions.
- Partner across the People Team, Finance, Internal Audit, IT, and external providers to align priorities, manage risk, communicate tradeoffs, and deliver compliant, scalable solutions, stepping into complex design or configuration work when needed.
- Bachelor's degree in Human Resources, Information Systems, Business, Technology, or a related field, or equivalent professional experience (required).
- Seven or more years in Workday or enterprise HR technology (required).
- At least two years leading technical teams (required).
- Broad Workday expertise across multiple functional areas, ideally including Core HCM, Recruiting, Time Tracking, Absence, Scheduler, Payroll, Advanced Compensation, Benefits, or Talent Management (required).
- Strong technical depth in Workday business processes, configuration, security, reporting, calculated fields, testing, release management, production support, and integrations (required).
- Demonstrated ownership of an enterprise platform, including governance, standards, controls, roadmap planning, risk management, and operation within a SOX-controlled or similarly regulated environment (required).
- Proven experience assessing capabilities and redesigning a team's structure, roles, skills, and operating model (required).
- Strong people leadership, change leadership, capacity planning, portfolio prioritisation, operational management, and experience using KPIs and dashboards (required).
- Practical experience with enterprise AI tools, workflow automation, APIs, integrations, self-service, and knowledge management (required).
- Executive presence and excellent communication, stakeholder management, and vendor leadership skills (required).
- Comprehensive health benefits including medical, dental, and vision plans.
- Wellbeing program featuring free therapy sessions via Lyra, the Calm App, and virtual yoga classes.
- 14 weeks of 100% paid parental leave and workplace lactation support.
- Partnership with Care.com for backup childcare.
- Family planning support including adoption, surrogacy, and fertility treatments.
- Flexible PTO for U.S. employees.
- Pet insurance.
- Gym membership reimbursement.
- Financial planning resources including 401(k) matching and Origin Financial.
- Commuter benefits.
- Tuition reimbursement program.
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