Account Director
EveryMatrix is seeking an experienced Account Director for the DACH region with deep expertise in the German-speaking market. The role involves owning the end-to-end relationship for a portfolio of allocated accounts, with a specific focus on Tier 1 clients.
As the single point of senior commercial accountability, the Account Director bridges executive client engagement, regional market intelligence, cross-functional product collaboration, and revenue growth. The position operates at the intersection of strategy and commercial execution, involving the creation of multi-year growth plans, translating client needs into product roadmaps, and collaborating with Managed Services to deliver high-impact solutions.
- Own the senior client relationship across the Tier 1 portfolio, acting as the primary commercial point of contact.
- Lead executive-level engagement, including negotiating, influencing, and aligning at the C-suite level.
- Own and contribute to annual target forecasting, ensuring effective execution against agreed yearly commercial objectives.
- Identify growth and efficiency opportunities and engage the right internal resources to capture them.
- Serve as the regional expert regarding country-level insights, the regulatory landscape, competitive trends, and future market shifts.
- Understand the interdependencies between product verticals to propose integrated solutions.
- Maintain regular two-way communication with Business Unit CPOs to align commercial priorities with product planning.
- Co-create optimal customer growth plans jointly with Managed Services.
- Align pricing and jointly pitch commercial proposals to clients.
- Oversee the deployment and delivery of Managed Services and consulting solutions within accounts.
- Set directions and priorities for Account Managers within the regional pod.
- Provide coaching, mentoring, and performance feedback to grow team capability.
- Report to the Head of Accounts, collaborating closely with the Head of Accounts and CCO on strategy, forecasting, and pipeline reporting.
- Deliver reports to management in line with the agreed cadence.
- 8+ years of experience in account management, commercial, or client-facing roles (required).
- At least 3 years of experience at Director or Senior Manager level (required).
- Strong background in the iGaming, SaaS, or B2B technology sector (preferred).
- Demonstrated success managing multi-million-euro client portfolios with full commercial accountability (required).
- Experience working in the DACH region with a focus on the German market (required).
- Fluency in English and German (required).
- Other language skills (nice-to-have).
- Willingness to travel regularly within the region and to EveryMatrix offices (required).
- Competitive number of annual leave days, increasing with tenure.
- Additional annual sick leave days beyond the legal requirement, with no medical certificate needed.
- Flexible hybrid work schedule after the first three months.
- Parental support including additional paid leave and flexible remote work options for new parents.
- Monthly lunch allowance.
- Gym membership.
- Access to leading online learning platforms such as LinkedIn Learning and Udemy for Business.
- Annual budget for external courses or certifications.
- Frequent team-building activities.
EveryMatrix delivers iGaming software, solutions, content and services for casino, sports betting, payments, and affiliate management to global Tier 1 operators as well as to newer brands. The platform is highly modular, scalable, and compliant, allowing operators to choose the optimal EveryMatrix solution and combine with third-party and in-house technology and capabilities. EveryMatrix empowers clients to unleash bold ideas and deliver outstanding player experiences in regulated markets. The company has more than 1,300 employees across 15 offices in 15 countries and serves 300+ customers worldwide, including the regulated US market. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification.