Middle Business Analyst
EveryMatrix is looking for a passionate and dedicated Middle Business Analyst to join the team in Lviv. The role involves partnering with various internal departments, including configuration, account management, development, and operations, to ensure seamless process and system integration.
The successful candidate will be responsible for defining requirements for iGaming configuration solutions, such as game registration, vendor settings, and operator-specific rules. They will bridge the gap between business and technical teams, translating complex needs into functional specifications, user stories, and process diagrams while driving initiatives for workflow automation and AI-driven process improvements.
- Partner with Configuration, Account Management, Vendor Management, Development, Product, and Operations teams to ensure seamless process and system integration.
- Define requirements for iGaming configuration solutions: game registration, vendor settings, restrictions, jurisdictions, releases, bonuses, jackpots, free spins, and operator-specific rules.
- Elicit, document, validate, and refine requirements, translating business needs into implementable solutions.
- Map end-to-end configuration workflows, system dependencies, and data flows across integrated platforms.
- Bridge business and technical teams to clarify requirements, dependencies, and expected system behavior.
- Produce functional specs, user stories, acceptance criteria, BPMN/UML diagrams, and configuration documentation.
- Shape new product/system functionality: MVP scope, business rules, field behavior, validation logic, and default values.
- Identify inefficiencies in configuration and operational processes; drive standardization and automation.
- Support workflow automation initiatives: automated task creation, notifications, and system integrations.
- Identify and analyze opportunities for AI-driven automation and process improvements based on business and team requirements.
- Evaluate where and how AI can be effectively applied to existing processes and workflows.
- Track operational KPIs, backlog, and delivery progress; contribute to reporting and continuous improvement.
- 2+ years as a Business Analyst, ideally in iGaming or a related field. (required)
- Strong requirements elicitation, analysis, documentation, and validation skills. (required)
- Proficiency in UML/BPMN diagrams, process flows, and wireframes. (required)
- Solid grasp of business process and system requirement methodologies. (required)
- Experience with complex business rules, configurations, and cross-functional integrations. (required)
- Good understanding of AI technologies and their practical application in business processes and workflow automation. (required)
- Hands-on experience with AI tools and the ability to identify and evaluate opportunities for AI-driven process improvement and automation. (required)
- Strong analytical, problem-solving, stakeholder management, and communication skills. (required)
- Fluent English (written and spoken). (required)
- Comfortable working independently and within a team. (required)
- Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
- 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance.
- Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
- Benefit from two Free Fridays each year, limited to one per quarter.
- Daily catered lunch or monthly lunch allowance.
- Private Medical Subscription.
- Access online learning platforms like Udemy for Business or O’Reilly, and a budget for external training.
- Gym allowance.
- Corporate English lessons.
- Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
- Our office perks include on-site massages and frequent team-building activities in various locations.
EveryMatrix delivers iGaming software, solutions, content and services for casino, sports betting, payments, and affiliate management to global Tier 1 operators as well as to newer brands. The platform is highly modular, scalable, and compliant, allowing operators to choose the optimal EveryMatrix solution and combine with third-party and in-house technology and capabilities. EveryMatrix empowers clients to unleash bold ideas and deliver outstanding player experiences in regulated markets. The company has more than 1,300 employees across 15 offices in 15 countries and serves 300+ customers worldwide, including the regulated US market. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification.