Account Manager - RNG
Evolution is seeking an Account Manager to join its dynamic team based in Malta, focusing on the RNG brands within the Evolution portfolio, including NetEnt, Nolimit City, and Red Tiger. This role is dedicated to enhancing customer relations and identifying commercial opportunities to support the continued growth of the RNG division.
The Account Manager will serve as the primary liaison between the Evolution RNG division and its partners, ensuring high game visibility and long-term cooperation. The role requires a professional approach to managing client portfolios, maintaining high levels of customer satisfaction, and driving performance through data-driven insights and strategic collaboration.
- Manage multiple clients in a professional and organised manner.
- Manage your day-to-day workload and any backlog of client requirements.
- Keep clients up to date with documentation and product roadmap.
- Act as the main liaison between Evolution RNG Division and its partners - ensuring high game visibility, optimised revenue, and long-term cooperation.
- Track RNG games performance (GGR, spins, retention, top games, etc.) and propose actions to improve KPIs.
- Ensure flawless game releases, manage escalations, and coordinate with internal teams (tech, compliance, marketing).
- Collaborate with partners on campaigns, tournaments, and new game launches to boost visibility.
- Drive growth with partners, to achieve the group’s targets and deliverables.
- Establish trust and relationships with key client influencers and decision-makers.
- Work with clients to compile data and insights on product performance versus that of competitors, the effects of targeted campaigns and promotions, etc…
- Up-sell the existing clients for new products and premium offerings.
- Work with them to broaden the product footprint within their business.
- Ability to perform with minimal supervision (as your skills and knowledge increase).
- Be computer literate with good knowledge of MS office applications.
- Strong work ethic, proactive, outgoing and have a natural fair for sales whilst being well-mannered and always composed (required).
- Previous experience in online gambling, specifically casino (preferably video slots) is advantageous (preferred).
- Past or current experience with customer relationship/B2B account management is preferred (preferred).
- Keen interest in knowing what’s happening within the gaming industry (required).
- Strong command of the English language, both written and oral (required).
- Any additional languages are a definite plus (nice-to-have).
- No hesitation in using a phone, and you also love being a face to the name by holding regular client meetings, attending company-held events and any conferences in the annual calendar (required).
- Available to travel when required (required).
- Competitive remuneration package.
- Comprehensive training.
- Professional and personal development.
- Health insurance.
- Dynamic working environment.
- Gym.
- Outstanding experience in an international environment.
Evolution AB is a Swedish company and the world's leading developer and supplier of live casino solutions for online gaming operators. Founded in 2006 and headquartered in Stockholm, it produces live dealer games - including roulette, blackjack and a range of game shows - streamed from studios across Europe, the Americas and Asia. Through the acquisitions of NetEnt, Red Tiger, Big Time Gaming and others, the group is also a major online slots provider. Listed on Nasdaq Stockholm, Evolution employs more than 20,000 people worldwide.