RG & AML Product Manager - 15-Month Contract
FDJ UNITED is seeking a strategic and compliance-focused RG & AML Product Manager to take end-to-end ownership of Responsible Gaming (RG) and Anti-Money Laundering (AML) products. This role covers both Crucial Player Protection (CPP) models and customer protection tools & limits.
The successful candidate will balance regulatory obligations with player protection and commercial realities, driving solutions that safeguard players while supporting sustainable growth. FDJ UNITED requires a professional who can operate in a fast-moving, multi-market environment, delivering quick wins to meet regulatory needs while shaping the long-term roadmap for compliance innovation and customer well-being.
- Own and evolve Crucial Player Protection (CPP) RG & AML detection models.
- Own RG customer tools & limits (affordability checks, deposit/play limits, interventions, time-outs, customer journeys).
- Adapt models and tools to regulatory requirements across markets, anticipating variations while ensuring group-wide consistency.
- Translate complex regulatory obligations into clear product requirements that balance compliance, customer experience, and commercial objectives.
- Define and manage the roadmap, balancing urgent compliance needs with long-term product maturity and scalability.
- Partner with Compliance, AML, RG, Operations, Engineering, CX, and Commercial teams to design solutions that protect players while enabling sustainable growth.
- Lead prioritisation of competing compliance and operational demands, ensuring decisions are transparent and data-driven.
- Drive phased rollout of models and tools, ensuring operational readiness, training, and process alignment across markets.
- Collaborate with engineering, data, and vendor partners to address dependencies and scalability gaps.
- Automate manual workflows to reduce operational strain and improve efficiency.
- Oversee post-release optimisation, ensuring product maturity before expansion.
- Use KPI insights and operational feedback loops to course-correct quickly and continuously improve.
- Continuously refine CPP RG & AML model logic through data insights.
- Monitor KPIs including detection accuracy, automation rates, intervention outcomes, and CX sentiment.
- Partner with data and vendor teams to improve reporting and detection capabilities.
- Build trust with Compliance, Legal, Operations, Engineering, and Commercial stakeholders through pragmatic, transparent decision-making.
- Communicate roadmap progress, risks, and trade-offs clearly to leadership.
- Own product deliveries from requirements to rollout and optimisation.
- Manage dependencies and risks, ensuring on-time and within-scope execution.
- 2–3 years' Product Management experience in regulated industries (gaming, fintech, payments, or financial services) (required).
- Demonstrated ability to own and deliver complex product initiatives from start to finish, coordinating across multiple teams and stakeholders (required).
- Strong stakeholder management skills, with the ability to juggle multiple priorities simultaneously (required).
- Analytical and data-driven mindset, using KPIs to refine product decisions and interventions (required).
- Flexible, pragmatic, and resilient, with the ability to adapt to evolving regulatory and operational contexts (required).
- Ability to balance compliance, commercial, and customer experience goals in product delivery (preferred).
- Knowledge of Responsible Gaming and AML frameworks, with the ability to translate complex regulatory requirements into product outcomes (preferred).
- Familiarity with RG customer tools & limits (affordability, deposit/play limits, interventions) (preferred).
- Experience managing multi-market rollouts or cross-regional product launches (preferred).
- Familiarity with Agile delivery frameworks (JIRA, Confluence) (preferred).
- Experience working with third-party vendors, ideally in compliance or technology domains (preferred).
- Learning and development opportunities
- Social events and activities
- Inclusion networks
- Employee Assistance Programme
- Private medical insurance
- Long service awards
- Pension
FDJ United is one of Europe's largest gaming and betting groups, formed after French lottery operator La Française des Jeux (FDJ) acquired Kindred Group - the company behind Unibet - in 2024 and rebranded the enlarged group in 2025. Headquartered in Boulogne-Billancourt, France, it operates lottery, online sports betting, casino and poker across multiple European markets and Australia. Its portfolio includes well-known online brands such as Unibet, 32Red and Maria Casino, alongside FDJ's French lottery and retail network. The group is listed on the Euronext Paris exchange.