Cashier Operator
Flutter International is looking for a Cashier Operator to provide accurate and efficient cash desk services within its sports betting operations. The role involves processing transactions, managing withdrawals, and ensuring the highest standards of service and balance accuracy are maintained.
The successful candidate will act as a primary point of contact for customers, assisting them with sports betting products and promotions. The role requires close coordination with internal teams to manage high-stake bets and ensure all operational procedures are followed consistently.
- Process sports betting ticket placements and winning ticket withdrawals.
- Handle customer personal data in line with relevant policies and procedures.
- Ensure cash and balance accuracy at all times.
- Follow Cash Desk policies, procedures and service standards.
- Support customers with sports betting products, betting options and promotions across Retail and Online channels.
- Coordinate with the Sports Risk team regarding high-stake bets and segmented customers.
- Identify and document irregular transactions, errors or discrepancies.
- Communicate with relevant teams in case of product or system incidents.
- Provide accurate information and support to customers regarding sports betting products.
- Basic knowledge of sports betting and sports markets (required).
- Previous cashier or customer service experience (preferred).
- Strong attention to detail and accuracy (required).
- Customer-oriented approach and good communication skills (required).
- Ability to follow policies and procedures (required).
- Ability to work with different software and digital tools (required).
- English language skills (required).
- Ability to work in a fast-paced environment (required).
- Generous annual leave
- Individual health insurance
- Paid sick leave
- Paid maternity and paternity leave
- Life event reward
- Performance bonuses
- Referral bonuses
- Pension benefits
Flutter International is the international division of Flutter Entertainment, the world's leading online sports betting and gaming company. It operates a portfolio of brands including PokerStars, Betfair International, Adjarabet, Sisal, Snai, Betnacional, Junglee Games and MaxBet across markets outside the UK, Ireland, US and Australia. The division combines world-class brands with global scale and a challenger mindset, drawing on shared capabilities the group calls the "Flutter Edge". Flutter Entertainment is listed on the New York Stock Exchange and London Stock Exchange.