Senior Automation Business Analyst
Flutter UK & Ireland is seeking a visionary Senior Business Analyst to lead an agile team of Automation Business Analysts. In this leading position, the successful candidate will be responsible for managing a team of Business Analysts, focusing on building a roadmap and delivering robust automation and AI solutions. The aim of the role is to radically improve how teams operate by delivering faster, more efficient, and higher-quality processes to customers through the use of technologies such as Agentic AI, NLP, and Generative AI.
Flutter UK & Ireland is looking for inquisitive, hard-working, and creative individuals who are eager to have a significant, tangible impact by improving business operations. The role involves close collaboration with process owners to identify operational improvements and brainstorm new automation ideas, while overseeing the continuous improvement and optimisation of automated processes.
- Responsible for supporting project’s prioritization.
- Responsible for the management, coaching, and mentoring of a small team of more junior Business Analysts.
- Leads or participates in various workshops to define and design Automation/AI solutions.
- Responsible for having documents for all process requirements and flow prior and after automation using standardize documents.
- Responsible for all stakeholders being well informed of the status of development requirements and scope.
- Leads and/or participates in the problem identification/error resolution process.
- Participates on sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including process development and deployment.
- Responsible of following project governance (project phases).
- Responsible to have the relevant reporting in place for automated solutions.
- Constantly collaborate closely with process owners to raise operational improvements and brainstorm for Automation/AI ideas.
- Oversees continuous improvement and optimisation on automated processes.
- Conducts effective performance evaluations and mentors developers through formal and informal channels.
- Offers support to Developer Lead and to Maintenance Lead and collaborates with both to continuously improve delivery.
- University degree or equivalent experience (required)
- Superb communication skills, both verbal and written, drive for simplicity and clarity (required)
- Excellent organizational skills and time management (required)
- Keen to have a deeper understanding on all processes and to improve the cohesion between the teams (required)
- Plan effectively and efficiently, with an ability to adapt to changing circumstances and deliver under pressure (required)
- Resiliency: be able to push forward when things are changing or not going as expected (required)
- Understands the structures of the business and the people/teams needed to leverage and achieve a result (required)
- Analytical mentality (required)
- Excellent know-how on operational tools, processes and stakeholders (required)
- Good interpersonal and collaboration skills (required)
- Highly adaptive to changes and stressful situations (required)
- Meticulous and thorough and excellent time management skills (required)
- People oriented, able to provide support, coaching and mentoring (required)
- SCRUM/Agile experience (nice-to-have)
- Career Progression
- Flexible Working
- Competitive salary
- Awesome breakfast Monday to Friday and healthy lunch over the weekend
- Wellbeing sessions
- Lots of great events organised throughout the year by our own Ministry of Fun
- Play pool, table tennis or foosball in your office
- Free underground parking
- Three Kitchen areas
- Sharesave scheme
- Access to thousands of online learning courses
- Free fruit and coffee
- £/€1,000 learning fund
- Yearly bonus
- Unlimited Holiday
- Pension contribution scheme
- Private healthcare
- Hybrid Working
- Access to thousands of Udemy courses
- Invest via the Company Sharesave Scheme
Flutter UK & Ireland is the UK and Ireland division of Flutter Entertainment, the world's leading online sports betting and iGaming company. It brings together some of the biggest brands in the betting and gaming industry, including Betfair, Paddy Power, Sky Betting & Gaming and tombola. The division employs thousands of colleagues across hundreds of teams, creating entertainment for millions of customers each week. Headquartered in Leeds, it operates as part of the wider Flutter group, which is listed on the New York and London stock exchanges.
