Associate Partnership Manager
Games Global is looking for an Associate Partnership Manager to join its Commercial team. The role involves providing administrative and operational assistance to the Partnership Team while managing a portfolio of customer accounts.
The successful candidate will work closely with internal stakeholders and external partners to ensure the smooth delivery of partnership activities and contribute to an exceptional customer experience. This position is suited for an individual who enjoys working collaboratively, possesses strong attention to detail, and is looking to develop a career in partnership management within the iGaming industry.
- Providing administrative and operational support to the Partnership Team.
- Building and maintaining strong working relationships with internal departments to ensure consistent service delivery.
- Managing a portfolio of smaller customer accounts, providing timely support and maintaining positive customer relationships.
- Coordinating and tracking key partnership activities, including contract addendums and updates.
- Providing operator administrative support.
- Maintaining onboarding documentation.
- Updating internal documentation and processes.
- Supporting the planning and coordination of company and industry events.
- Assisting with the preparation of reports, presentations, and financial analysis.
- Participating in team meetings and documenting actions where required.
- Providing general administrative support across the Partnership Team.
- Supporting Partnership Managers with day-to-day operational activities.
- Identifying opportunities to improve team processes and operational efficiency.
- Acting as a positive ambassador for the business by demonstrating company values in every interaction.
- Proactively contributing ideas to support the continued success of the team and wider business.
- At least 2 years of U.S. Gaming experience providing administrative support in a customer-focused environment (required).
- Experience coordinating projects or cross-functional activities (required).
- Strong organisational skills with excellent attention to detail (required).
- Excellent written and verbal communication skills (required).
- Proficiency in Microsoft Office and other business applications (required).
- A proactive, solution-oriented approach with the ability to work independently and as part of a team (required).
- Experience within the iGaming industry (preferred).
- Bachelor's degree or equivalent qualification (preferred).
- Experience in supporting commercial or account management teams (preferred).
- Experience working with CRM systems and maintaining customer documentation (preferred).
Games Global is a business-to-business supplier of online casino games and content, headquartered in Douglas, Isle of Man. Established in 2021, it acquired Microgaming's iGaming portfolio and Quickfire distribution business in 2022, giving it one of the largest slot-game catalogues in the industry - thousands of titles distributed to hundreds of operators. The company aggregates content from its own studios and a network of independent developers, supplying regulated markets worldwide. It was founded by former IGT and Lottomatica executive Walter Bugno.