HR Manager
The HR Manager will own and deliver the full range of People activity for this business area, working hands-on across every HR discipline as the sole on-the-ground People resource. This is a generalist, execution-focused role, directly carrying out People processes and casework, while still building strong relationships with leaders and managers to ensure compliant, streamlined and commercially appropriate people solutions.
- Responsible for the end-to-end operational delivery of People Operations (including onboarding, offboarding, engagement, performance management), ensuring quality and consistency.
- Act as the primary escalation point for People-related operational issues.
- Act as a coach to managers.
- Ensure effective execution of core processes (onboarding, lifecycle changes, exits etc).
- Ensure alignment with global standards and governance.
- Identify opportunities to improve efficiency, processes, and employee experience locally.
- Develop and maintain relevant people policies and ensure appropriate application of these.
- Build strong relationships with leaders and managers in your location.
- Act as a trusted advisor on people-related matters.
- Coach managers on leadership capability, team effectiveness, and people management.
- Support workforce planning, including headcount planning and organisational design.
- Support delivery of performance management processes (goal setting, reviews, feedback cycles).
- Partner with managers to identify and develop talent within the business.
- Support engagement initiatives and action planning based on employee feedback.
- Lead the end to end recruitment process for all vacancies in your area.
- Work with managers to prepare role profiles, and ensure effective and timely hiring processes.
- Screen candidates, conduct interviews, and provide hiring recommendations.
- Ensure adherence to recruitment processes, governance, and employer branding standards.
- Advise and support managers on employee relations issues, including performance, conduct and grievances.
- Ensure compliance with local employment law, internal policies, and governance standards.
- Manage sensitive and complex issues with confidentiality and professionalism.
- Escalate high risk cases where appropriate.
- Lead the implementation of organisational changes at a local level.
- Guide managers through change processes, ensuring clear communication and minimal disruption.
- Help maintain engagement and stability during periods of change.
- Use data to identify trends and inform decision making.
- Monitor key HR metrics such as absenteeism, turnover, and engagement, and recommend actions to address trends.
- Support reporting requirements as needed.
- Manage end to end annual Reward cycles (e.g. pay review).
- Support the monthly payroll process.
- Own the delivery of the promotion process.
- Lead delivery of local Reward initiatives and adhoc projects as required.
- A 3-year tertiary qualification in a related field (nice-to-have)
- Minimum of 5 years of generalist HR experience (required)
- Experience supporting business leaders and managing ER cases (required)
- Proven ability to build strong relationships with business leaders and influence decision-making (required)
- Experience leading and managing HR projects and initiatives from conception to implementation (required)
- Ability to work effectively in a fast-paced environment and manage multiple priorities (required)
- Must be 18 years of age or older (required)
Games Global is a business-to-business supplier of online casino games and content, headquartered in Douglas, Isle of Man. Established in 2021, it acquired Microgaming's iGaming portfolio and Quickfire distribution business in 2022, giving it one of the largest slot-game catalogues in the industry - thousands of titles distributed to hundreds of operators. The company aggregates content from its own studios and a network of independent developers, supplying regulated markets worldwide. It was founded by former IGT and Lottomatica executive Walter Bugno.