Gamification Manager
The client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.
This role is perfect for those who aim to develop, launch, and optimise gamification mechanics to increase player engagement, retention, and lifetime value. The successful candidate will analyse player behaviour and performance metrics to identify growth opportunities. They will also create and manage gamification campaigns, tournaments, missions, challenges, and loyalty programmes.
Collaboration with CRM, Product, BI, and Marketing teams is essential to deliver engaging player experiences. The role also involves monitoring market trends and competitor activities to introduce innovative gamification solutions, and preparing reports and recommendations based on campaign performance and player insights.
- Develop, launch, and optimise gamification mechanics to increase player engagement, retention, and lifetime value.
- Analyse player behaviour and performance metrics to identify growth opportunities.
- Create and manage gamification campaigns, tournaments, missions, challenges, and loyalty programmes.
- Collaborate closely with CRM, Product, BI, and Marketing teams to deliver engaging player experiences.
- Monitor market trends and competitor activities to introduce innovative gamification solutions.
- Prepare reports and recommendations based on campaign performance and player insights.
- 3+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming (required).
- Strong understanding of player lifecycle, retention mechanics, and bonus systems (required).
- Experience working with segmentation and player data (required).
- Experience designing promotions, missions, tournaments, or loyalty programmes (required).
- Comfortable working with BI tools, spreadsheets, and reporting (required).
- Upper-Intermediate English or higher (required).
- Strong communication and stakeholder management skills (required).
- Proactive, result-oriented, and detail-focused approach (required).
- Ability to generate and implement new ideas independently (required).
- Adaptability and willingness to work in a dynamic environment (required).
- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
- Performance-Driven Rewards
- Dynamic Work Environment
Growe is a business advisory and services group operating in the iGaming and entertainment industries. Headquartered in Warsaw, it combines strategic vision with hands-on expertise to help businesses navigate the sector, enter new markets and achieve sustainable growth. Its capabilities span business and brand strategy, market research, marketing solutions, IT customisation, organisational structuring and talent management. The company focuses on launching new iGaming brands worldwide and turning challenges into competitive advantages for its clients.