Technical Project Manager (AV)
The Technical Project Manager will be responsible for overseeing the technical operations of the company. This role requires a balance of technical expertise, project management skills, and customer-facing professionalism. Ability to lead a team to the best form of installation per the project or events requirement. Ensure equipment setup is correctly and tested. Manage Team to ensure all deliverables are met.
The Technical Project Manager will manage project timelines, budgets, and resources effectively, ensuring all deliverables meet quality standards and client expectations. They will serve as the primary point of contact for clients, consultants, vendors, and internal teams during the project lifecycle.
- Lead end-to-end AV projects, including system design, installation, commissioning, and handover.
- Manage and lead the operations team, including project managers, technicians, and support staff.
- Provide coaching, mentorship, and performance management.
- Manage project timelines, budgets, and resources effectively, ensuring all deliverables meet quality standards and client expectations.
- Serve as the primary point of contact for clients, consultants, vendors, and internal teams during the project lifecycle.
- Review and interpret AV system schematics, signal flow diagrams, and technical documentation.
- Conduct site visits, system testing, quality assurance checks, and client training sessions.
- Identify project risks and implement mitigation strategies.
- Identify areas for process improvement and implement strategies to streamline workflows, reduce costs, and increase efficiency.
- Ensure all AV installations, events, and projects meet quality standards and client expectations.
- Conduct regular market research and competitor analysis to identify trends, emerging technologies, and new business avenues.
- Collaborate with the leadership team to align operational goals with business development objectives and company-wide strategies.
- Lead or assist in the preparation and delivery of presentations to clients, demonstrating technical expertise and understanding of their needs.
- Provide regular performance reports, including business development progress, project status updates, and financial performance, to senior management.
- Assist the Commercial Manager with the creation and maintenance of roles and job descriptions and KPIs.
- Performance management of staff and disciplinary actions for direct reports.
- Oversee recruitment and related interviews, induction and comfort of new team leaders.
- Create, maintain, and enforce company policies and procedures.
- Ensure compliance with relevant laws and regulations.
- Manage stock control/buying with accurate customer specifications.
- Maintain department process write-ups/system descriptions and quarterly updating.
- Ensure logical saving of all work, templates, etc. monthly and yearly.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
- Ensure the final version and other documents are chronologically saved/backed up.
- Effectively deal with internal, external, SARS and BEE auditors.
- Assist with company projects or lead company projects if specific to stock control.
- Automation and management of the ordering process using Pastel/HIS/Websites.
- Relevant AV Technical Qualification (nice-to-have)
- 5+ years of experience in Technical Management (required)
- 3-5 years of experience in managing a team (required)
- 3-5 years of experience in Project Management (required)
- A Valid Driver License (required)
- Familiarity with AV Project Management (nice-to-have)
Hollywoodbets is a South African sports betting and online gaming company, founded in Durban in 2000 where it opened its first betting branch. It has grown into one of South Africa's largest bookmakers, offering sports betting, online casino and numbers games across a large retail branch network and digital channels. Headquartered in Durban, the company has expanded internationally into the United Kingdom, Ireland and Mozambique. Hollywoodbets is also well known as the title sponsor of the Hollywoodbets Durban July horse race.