Sales Support Analyst III
The role of Sales Support Analyst is a key function within the Commercial Operations team. The role is to support the wider commercial teams with operational tasks, allowing them to focus on commercial matters.
The primary focus will be the fast and efficient delivery of 3rd party games to clients, which is integral to success. The organisation takes pride in being the best at what it does.
- Working with internal teams and systems to deliver and go live with 3rd party games to operators in existing and new markets.
- Supporting the release of 3rd party games when existing operators are migrating to new platforms/servers.
- Liaise internally and externally with technical and compliance teams to ensure a smooth game delivery process (e.g. sourcing certificates, chasing provider teams etc).
- Gather information on provider roadmap releases and source needed game documentation to be ready for the release day.
- Monitor provider communication channels (Teams, Slack, Email) to address release queries and unblock release projects.
- Offer support to VIP clients with their internal game releases and roadmaps.
- Support wider commercial teams with ad hoc requests.
- Commercial / Operations background ideally within the iGaming casino industry (preferred).
- Excellent team player – ability to integrate to the team quickly, bringing a positive attitude and way of work (required).
- A record of developing strong working relationships with executives, peers, and associates (required).
- Intermediate MS Office skills (Excel, Word, Power Point) (required).
- Strong attention to detail (required).
International Game Technology (IGT) is a global gaming company best known for designing and manufacturing slot machines, casino systems and digital gaming content. Founded in 1975 and long headquartered in Las Vegas, with major operations in Rome and Providence, it has been one of the largest gaming-machine and lottery suppliers in the world. In 2025 the group's lottery business was renamed Brightstar Lottery, while IGT's gaming and digital division was acquired by Apollo Global Management and combined with Everi, continuing to trade under the IGT brand. The company supplies land-based and online casino games to operators across the globe.