AI & Automation Lead, Operations
Legend is hiring an AI & Automation Lead, reporting directly to the COO. This role involves owning how Legend's key operational teams, including Finance, Legal, Business Ops, People, and Talent, utilise AI on a daily basis. The successful candidate will work with local stakeholders to identify opportunities, then build and run the agents and automations that give people capacity back. They will also coach teams to build simple wins for themselves. For larger builds, they will partner with Engineering, who are close at hand, while remaining the business owner. This is a business-led operator role, judged on hours released, agent reliability, and the business's use of freed-up time. Legend values diverse perspectives and encourages applications even if not all qualifications are met.
- Work with team leads to map how work really gets done, then rank AI and automation opportunities by hours released and business value.
- Fix the process first, and say so when AI is the wrong answer.
- Design and build practical agents and workflows, and coach teams to build the simpler ones themselves.
- Partner with Engineering on larger or production-grade builds.
- Test every solution properly and connect it to approved tools and systems before it goes live.
- Own live agents end to end: documented, monitored, secured and maintained, with a named human reviewer wherever outputs matter.
- For agents in the SOX environment, work with Finance and control owners so they run under proper change control, access controls and audit trail.
- Keep an agent register covering owner, purpose, access, cost and performance, and retire what doesn't earn its place.
- Work with the People and Talent teams to bring AI into HR and recruiting workflows.
- Drive adoption with team leads and report hours released against an agreed baseline.
- A business mindset: ability to map a workflow, spot waste and improve the process before deciding whether AI is the answer (required).
- Proven delivery of AI agents, automations or workflow solutions in live business use, past prototype, with a result that can be quantified (required).
- Ability to build simple solutions independently and brief Engineering clearly on the rest (required).
- Sound judgment on risk: data, access, accuracy, human review and ongoing maintenance (required).
- Comfort working within approved tools and security rules (required).
- Clear communication with non-technical colleagues and senior stakeholders (required).
- Ability to win adoption without formal authority (required).
- Evidence of end-to-end ownership, fast iteration and improved business outcomes (required).
- Hands-on experience with Claude, n8n or similar platforms (nice-to-have).
- Engaging development opportunities at all levels.
- Tailored flexibility for work-life balance.
- Annual discretionary bonus.
- Paid annual leave.
- Office closure between Christmas and New Year's.
- Exciting global Legend events.
Legend is the company behind more than 25 sports and gaming brands, focused on player experience across betting and gaming. It operates with a global team of over 800 people across 10 hubs worldwide, building and growing its portfolio of brands. The company describes its approach as driven by data, creativity and collaboration, summarised in its "Mindset, Vision, Performance" formula. Headquartered in St Helier, Jersey, Legend operates hubs across Europe and North America. In 2026 Genius Sports announced a definitive agreement to acquire the company.