Head of Commercial Operations
Legend is hiring a Head of Commercial Operations to lead the operational engine behind its Commercial function. This is a senior leadership role for someone who can take commercial ambition and turn it into scalable, high-performing execution.
The role holder will own how Legend onboards and manages partners, optimise merchandising across its portfolio, execute commercial opportunities, and build the systems, processes, and ways of working that enable the business to grow efficiently. They will lead the Account Operations and Commercial Operations teams, creating greater structure, accountability, and consistency while continuously looking for ways to make the business faster and smarter through better data, automation, and AI.
This is an opportunity to shape how Commercial Operations works at Legend, building an operation that can scale with the business while directly contributing to revenue growth.
- Build a best-in-class partner onboarding engine: Own and improve the journey from commercial opportunity through onboarding to revenue, reducing friction, accelerating time-to-value and creating a consistent experience for our partners.
- Turn merchandising into a measurable growth lever: Lead the optimisation of placement, visibility and performance across our portfolio, using data, testing and commercial insight to identify opportunities to unlock incremental revenue.
- Create scalable Commercial Operations: Simplify and standardise processes across Account Operations and Commercial Operations, introducing clearer ownership, governance and ways of working that can support continued business growth.
- Use technology, automation and AI to make us better: Identify opportunities to remove manual work, improve workflows and strengthen decision-making through our commercial tooling, automation, AI and better use of data.
- Make commercial opportunities happen: Partner closely with Commercial, Marketing and other teams to turn ideas into well-executed launches, promotions and initiatives, ensuring operational readiness and measurable commercial outcomes.
- Build a high-performing team: Lead, develop and empower the Account Operations and Commercial Operations teams, creating clear accountability, strong performance standards and a culture focused on continuous improvement.
- Significant experience leading Commercial Operations, Revenue Operations, Partner Operations or a similar function in a fast-paced, commercially driven business (required).
- A strong commercial mindset, understanding how operational decisions influence revenue, partner performance and customer experience (required).
- Proven experience improving and scaling operational processes, with examples of taking complex or manual ways of working and making them simpler, faster and more effective (required).
- Strong experience using data, systems and commercial tooling to improve performance (required).
- Interest in how automation and AI can transform operational workflows (required).
- The ability to operate strategically while remaining close enough to execution to make things happen (required).
- Strong leadership and stakeholder management skills, with the ability to bring teams together, challenge constructively and create accountability across different functions (required).
- Engaging development opportunities at all levels.
- Tailored flexibility for your work-life balance.
- Annual discretionary bonus to reward your efforts.
- Paid annual leave.
- Offices are closed between Christmas and New Year's, allowing you to enjoy downtime without dipping into your annual allowance.
- Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead.
Legend is the company behind more than 25 sports and gaming brands, focused on player experience across betting and gaming. It operates with a global team of over 800 people across 10 hubs worldwide, building and growing its portfolio of brands. The company describes its approach as driven by data, creativity and collaboration, summarised in its "Mindset, Vision, Performance" formula. Headquartered in St Helier, Jersey, Legend operates hubs across Europe and North America. In 2026 Genius Sports announced a definitive agreement to acquire the company.