External Workforce Program Coordinator
Light & Wonder's corporate team comprises incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organisation and the well-being of employees.
The External Workforce Program Coordinator will manage the day-to-day operations of the contingent workforce program, including onboarding, offboarding, and assignment changes. This role ensures accurate data entry and maintenance within the Vendor Management System (VNDLY or similar) and monitors adherence to company policies, labour regulations, and contractual agreements.
The coordinator serves as the primary point of contact for staffing suppliers and internal hiring managers, assisting with issue resolution and escalating concerns as needed. They will generate and analyse reports on contingent workforce metrics such as headcount, spend, and cycle times, providing insights to improve program performance and cost efficiency. The role also involves identifying opportunities to streamline workflows and enhance user experience, supporting the implementation of new tools, processes, and best practices.
- Manage day-to-day operations of the contingent workforce program, including onboarding, offboarding, and assignment changes.
- Ensure accurate data entry and maintenance within the Vendor Management System (VNDLY or similar).
- Monitor adherence to company policies, labour regulations, and contractual agreements.
- Support audits and reporting to ensure program compliance.
- Serve as the primary point of contact for staffing suppliers and internal hiring managers.
- Assist with issue resolution and escalate concerns as needed.
- Generate and analyse reports on contingent workforce metrics (e.g., headcount, spend, cycle times).
- Provide insights to improve program performance and cost efficiency.
- Identify opportunities to streamline workflows and enhance user experience.
- Support implementation of new tools, processes, and best practices.
- Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience) (required).
- 2+ years in HR operations, staffing, or contingent workforce management (required).
- Familiarity with Vendor Management Systems (VNDLY, Beeline, Fieldglass, etc.) (preferred).
- Strong organisational and communication skills (required).
- Ability to manage multiple priorities in a fast-paced environment (required).
- Proficiency in MS Office Suite (required).
- Experience with reporting tools (nice-to-have).
- Experience using AI tools (preferred).
Light & Wonder, Inc. is a leading cross-platform gaming company headquartered in Las Vegas, Nevada. Formerly known as Scientific Games, it rebranded in 2022 after divesting its lottery and sports-betting businesses to focus on gaming. The company operates across three segments - Gaming (slot machines, table games and casino systems under brands such as Bally, WMS and Shuffle Master), SciPlay (social casino games) and iGaming (online casino content). Listed in both the US and Australia, it supplies content and systems to casinos and online operators worldwide.