Senior Director, Product Management
Light & Wonder is looking for a Senior Director of Product Management to design, develop, and manage activities for a specific product or group of products from initial definition and planning through to production, release, and end of life. The role serves as a central resource for design, process, manufacturing, test, quality, and marketing teams as products move through the production and distribution stages.
This position involves managing the system lifecycle and commercialisation of the product portfolio, including launch activities and collaboration with cross-functional teams. The Senior Director ensures that research and development investment aligns with commercial goals and portfolio management requirements, maintaining involvement throughout all stages of the product lifecycle including modifications, upgrades, and maintenance.
- Manage the business model and work in close collaboration with software development teams to optimise product launches to increase brand footprint.
- Manage the R&D budget with the goal of maximising return on investment, creating product enhancements and delivering the product roadmap.
- Manage market requirements and execute participation roadmap by driving new product launches through the launch lifecycle process.
- Direct overall product lifecycle planning and management processes including pricing, customer and technical requirements, product strategy and communications across each product category.
- Create and manage brand and licensor relationships.
- Create new product go-to-market plans including product segmentation, pricing, timing and launch partners.
- Lead collaborative discussions around product strategy, pricing and feature requirements based on quantitative customer data and qualitative customer and player insights.
- Develop business cases for investments based on benefit to the company and longer-term strategic positioning.
- Gather customer feedback through advisory panels, surveys, enhancement requests, and issues reports.
- Review competitor pricing, performance, and product lines to maintain competitive positioning and differentiating feature sets.
- Plan external content marketing strategy with the Marketing Department and Sales Enablement team.
- Constantly assess opportunities, potential issues and risks related to system gaming operations and product deployments.
- Lead post-launch postmortems and prioritise agreed-upon opportunities for improvement based on team analysis and review with product teams, service delivery and business owners.
- Work with respective internal departments to aid in forecasting, production, and rollout priorities as well as troubleshoot problems impacting product lines and orders.
- Build productive collaboration and communication.
- Provide analysis and executive summary on cashless and mobile business verticals.
- Support the business requirement gathering and definition processes of cashless operations for all products.
- Represent cashless solutions with customers, including demonstrations and sales support calls.
- Oversee the process of design and movement of the mobile product as it pertains to cashless operations.
- Master’s Degree (or foreign equivalent) in Business Administration or related field (required)
- Functional knowledge of end-to-end portfolio governance (required)
- Functional knowledge of Software Development Lifecycle (SDLC) based environments (required)
- Functional knowledge of Product Management Teams (required)
- Functional knowledge of JIRA/Confluence, Tableau, and Power BI (required)
- Functional knowledge of Casino Gaming domains (required)
Light & Wonder, Inc. is a leading cross-platform gaming company headquartered in Las Vegas, Nevada. Formerly known as Scientific Games, it rebranded in 2022 after divesting its lottery and sports-betting businesses to focus on gaming. The company operates across three segments - Gaming (slot machines, table games and casino systems under brands such as Bally, WMS and Shuffle Master), SciPlay (social casino games) and iGaming (online casino content). Listed in both the US and Australia, it supplies content and systems to casinos and online operators worldwide.