Digital Product Supervisor
The Lottomatica Group is seeking a Digital Product Supervisor to join the Digital & Betting Directorate, within the Digital & i-Gaming – Growth & MarTech team.
This role focuses on developing and managing the digital product roadmap, ensuring alignment with the Group's strategy and business needs. The supervisor will analyse the market and competitors to identify trends and innovation opportunities, and support the design and evolution of digital platforms to enhance customer experience.
Key responsibilities include overseeing the digital product portfolio, managing relationships with technology partners, monitoring product performance through KPIs, and supporting budget definition and P&L targets. The role also requires ensuring compliance with industry regulations and internal policies, and preparing reports for the Directorate.
- Develop the digital product roadmap, ensuring alignment with the Group strategy and business objectives.
- Analyse the market and competitors to identify trends, best practices, and innovation opportunities to enhance digital products.
- Support the design and evolution of digital platforms (UX/UI, usability, and customer journey) to improve the customer experience.
- Oversee the definition and continuous evolution of the digital product portfolio, ensuring competitiveness and maximizing profitability.
- Manage relationships with key technology partners and vendors, ensuring the quality and innovation of implemented solutions.
- Monitor digital product performance through dedicated KPIs, identifying and proposing improvement initiatives.
- Support budget planning and contribute to achieving the P&L targets of the digital product portfolio.
- Ensure compliance with industry regulations and internal policies related to products, security, compliance, and responsible gaming.
- Prepare clear and timely reports on project progress and product performance for the Digital & Betting Directorate.
- Bachelor's or Master's degree in Economics, Business, Marketing, or a scientific discipline (required).
- Knowledge of Digital Analytics platforms (Adobe Analytics, Google Analytics) (required).
- Knowledge of optimisation and A/B testing platforms (required).
- Good knowledge of Microsoft Office, particularly Excel and PowerPoint (required).
- Strong analytical and data-driven mindset (required).
- Proactive attitude and strong initiative (required).
- Excellent problem-solving, presentation, and communication skills (required).
- Strong interpersonal and relationship management skills (required).
- Permanent contract.
- Hybrid working opportunity.
- Ongoing training on hard and soft skills.
- Ticket Restaurant.
- Supplementary health insurance.
- Gross annual salary between 37k and 42k.
Lottomatica Group is the largest operator in Italy's regulated gaming market and one of the major gaming companies in Europe. Headquartered in Rome and incorporated in 2019, it offers sports betting, online casino, poker, bingo and gaming machines across both online and retail channels. The group runs well-known Italian brands including GoldBet, Better, Lottomatica.it and Planetwin365, supported by the country's largest specialist distribution network of betting shops and gaming venues. It is listed on the Italian stock exchange, Euronext Milan.