Collection Specialist
Moonshot Marketing is looking for an experienced Collection Specialist to join the finance team as a maternity leave replacement. In this role, the individual will take ownership of customer billing and collections, monitor outstanding balances, perform account reconciliations, and work closely with internal stakeholders and global customers to ensure timely payments and accurate financial records.
This is a hands-on role in a fast-paced, global environment. It requires strong attention to detail, excellent communication skills, and the ability to independently manage multiple customer accounts and priorities.
- Manage the end-to-end billing and collection process for customer accounts.
- Issue accurate and timely customer invoices.
- Monitor accounts receivable balances, aging reports, and overdue invoices.
- Follow up with customers regarding outstanding payments and payment commitments.
- Perform customer account reconciliations and investigate payment discrepancies.
- Allocate and record customer payments accurately.
- Maintain up-to-date collection notes, payment statuses, and supporting documentation.
- Work closely with internal teams to resolve billing and collection issues.
- Respond to customer inquiries regarding invoices, balances, and payments.
- Prepare reports on collection performance, overdue balances, and expected cash receipts.
- Identify collection risks, recurring issues, and opportunities for process improvement.
- Support month-end closing activities related to accounts receivable and collections.
- Ensure compliance with company procedures and internal controls.
- At least 3 years of hands-on experience in billing, AR and collections within a global corporate environment (required).
- Experience working with NetSuite and/or Hashavshevet (required).
- Strong proficiency in Microsoft Excel and AI tools (required).
- Strong analytical skills and the ability to work with financial data and reports (required).
- Excellent written and verbal communication skills in English (required).
- High level of accuracy, organisation, and attention to details (required).
- Ability to work independently, manage priorities, and meet deadlines (required).
- Strong interpersonal skills and the ability to work effectively with internal teams and customers (required).
- Real ownership of core finance operations.
- Flexible hybrid culture with 2 days a week from the Tel Aviv HQ.
- 6 extended long weekends a year.
- Vibrant happy hours and exclusive company events.
- Collaborative team environment.
Moonshot Marketing is a technology startup that uses artificial intelligence to help advertisers improve the results of their marketing campaigns. Its deep-learning PPC algorithm analyses millions of bidding options each day and automatically sets the optimal bid for each keyword to meet campaign goals. The platform automates much of the manual work campaign managers traditionally perform, such as adding keywords, A/B testing ads and adjusting budgets, freeing them for higher-level optimisation. Moonshot Marketing is based in Tel Aviv and serves clients including iGaming advertisers.