UX Researcher
Novibet is looking for a UX Researcher to join the team in Athens, Greece. The role involves collaborating with product designers, product managers, and engineers to understand user needs and influence product development at all stages.
The successful candidate will play a critical role in creating useful and usable products by driving change through research. This position requires working with stakeholders across various functions and levels to ensure that business requirements and technical constraints are balanced with user needs.
- Work closely with designers, engineers, product and business teams to identify research topics.
- Design and execute end-to-end user research using appropriate methods.
- Design studies that address both user behavior and attitudes and establish sustainable and scalable UX processes.
- Communicate results effectively and in compelling and creative ways.
- Understand and balance business requirements and technical constraints with user needs.
- Generate insights that fuel ideation and innovation.
- Analyze competitors’ experience and identify opportunities and innovations.
- Provide designers and product stakeholders with insights of the users’ expectations.
- Understand user pain points and unmet needs and encourage design iteration.
- Develop and maintain user personas, user journey maps, and other user-centered design artifacts.
- Make research findings convincing and actionable for experts and non-experts.
- Stay up-to-date on trends and best practices in UX research and design.
- Contribute to the Research Operations team to standardize and scale the impact of user research across the organization.
- Degree in Human-Computer Interaction, Psychology, Design, or a related field (equivalent practical experience will be considered) (required).
- Minimum of 3 years of experience conducting user research in a professional setting (required).
- Proven experience with both qualitative and quantitative research methods (required).
- Experience working with cross-functional teams, including designers, product managers, and developers (required).
- Ability to analyze user behavior and translate insights into actionable recommendations (required).
- Excellent communication skills with the ability to clearly articulate research findings and insights to both technical and non-technical stakeholders (required).
- Strong interpersonal skills to build relationships with team members, stakeholders, and users (required).
- Strong analytical thinking and problem-solving abilities (required).
- Ability to think critically, identify patterns, and generate meaningful insights from research data (required).
- Ability to work in a fast-paced, agile environment with changing priorities and tight deadlines (required).
- Excellent organizational and time management skills to handle multiple projects simultaneously (required).
- Competitive Compensation: Attractive salary and bonus scheme.
- Health insurance: Group health & medical insurance package.
- Top-Notch Equipment: All the tools you need for your role.
- Career Growth: Focused career development, performance management, and training opportunities.
- Alternative Transportation: Shuttle buses & Carpooling options.
- Free access to our in-house gym to keep you energized.
- Inclusive Environment: A welcoming, international, and multicultural team.
- Engaging Activities: Exciting events, sports, and team-building activities.
Novibet is an established GameTech company operating across Europe (Greece, Ireland, Cyprus and Finland), the Americas (Brazil, Mexico, Chile and Ecuador) and New Zealand. Founded in 2010, it provides online sports betting and gaming entertainment to a growing international customer base. The company runs its own proprietary betting platform, which it continually develops to keep pace with industry trends. Novibet employs more than 1,000 people, with tech hubs in Greece and Malta, and is headquartered in San Gwann, Malta.