SRE Manager
OpenBet is looking for an SRE Manager to lead its Site Reliability Engineering team, with a particular focus on observability and performance engineering. The role involves building and leading the team responsible for how the company sees, measures, and understands the health of its platform, setting the standards for monitoring, alerting, and performance testing that keep its systems running reliably.
The SRE Manager will balance hands-on technical leadership with people management. They will work closely with DevOps, Infrastructure, and Database Engineering teams to raise the bar on reliability across the estate.
- Lead and grow the SRE team, providing day-to-day people management, coaching, and career development for a group of reliability and performance engineers.
- Own the observability strategy across the platform - metrics, logging, tracing, and alerting - equipping DevOps, Infrastructure, and Engineering teams with self-service dashboards and insight rather than gatekeeping the data.
- Own the evaluation, budget, and vendor relationship for observability tooling, balancing capability, cost, and operational fit.
- Explore and adopt AI-assisted observability capabilities - anomaly detection, predictive alerting, and AI-driven root-cause analysis - to help the team spot issues earlier and resolve them faster.
- Own the performance engineering practice, including load testing, capacity planning, and performance benchmarking.
- Define and drive SLIs, SLOs, and error budgets for critical platform services, working with Engineering to embed reliability targets into delivery.
- Act as an escalation point for major incidents, contributing root cause analysis and ensuring learnings feed back into monitoring, alerting, and performance improvements.
- Partner with DevOps, Infrastructure, and Database Engineering to close observability gaps across the hybrid on-premises and cloud estate.
- Ensure the team maintains clear runbooks and playbooks for common failure scenarios, making reliability knowledge repeatable rather than dependent on individual expertise.
- Champion a proactive reliability culture, shifting the team from reactive firefighting toward prevention through better tooling, automation, and standards.
- Proven experience leading a Site Reliability Engineering or Performance Engineering team, including direct people management responsibility (required)
- Deep hands-on background in observability - metrics, logging, tracing, and alerting (required)
- Strong experience with performance engineering practices, including load testing, capacity planning, and performance benchmarking (required)
- A track record of defining and operationalising SLIs, SLOs, and error budgets in a production environment (required)
- Experience acting as an escalation point for major incident response, contributing to root cause analysis through to concrete reliability improvements (required)
- Comfort working across hybrid on-premises and cloud environments, ideally within a high-availability, transaction-heavy domain (required)
- Hands-on AWS experience, with a focus on cost optimisation and leveraging AI-powered tools to drive efficiency across cloud infrastructure (required)
- Working knowledge of Kubernetes and Rancher, enough to operate confidently across hybrid on-premises and cloud platforms (required)
- An AI-native approach to observability, with exposure to AI or LLM-assisted tools for anomaly detection and root-cause analysis (nice-to-have)
- Strong communication skills, with the ability to translate technical reliability data into insight for non-technical stakeholders (required)
- A coaching mindset, with genuine enthusiasm for developing engineers and building a strong team culture (required)
- Attractive benefits, an open and supportive environment as well as a modern and exciting workplace
- The opportunity to interact with global teams on a regular basis as you and the business continues to develop & grow
- Tangible and genuine development - at OpenBet, you can take your career where you want it to go!
- Enjoy flexible working whilst the company provides you with the guidance and development skills you need to progress and enhance your career
OpenBet is a leading business-to-business sports betting technology company, supplying sportsbook, betting-engine and content products to more than 200 operators worldwide. Originally part of Scientific Games (now Light & Wonder), it was acquired by Endeavor in 2021 and, in 2025, became independent again through a management buyout under OB Global Holdings. The company powers high-volume sports betting for major lottery and gaming operators with a modular, scalable platform. It is headquartered in London, with offices across the globe.