AML Financial Crimes Investigations Expert
As an AML Financial Crime Investigations Expert at Paysafe, the individual will investigate suspicious activity across digital wallets, eCash, peer-to-peer flows, and alternative payment methods spanning multiple jurisdictions. The role involves following the money through transactional data, behavioural signals, device and geolocation indicators, and customer due diligence records to build cases and escalate findings.
This is investigative work within a global compliance programme where findings shape how financial crime is detected. The expert will work across operational, investigative, and technical teams to ensure regulatory standards are met.
- Investigate suspicious activity, money laundering concerns, fraud-linked financial crime, sanctions exposure, mule typologies and organised abuse across consumer payment products.
- Review transactional activity, customer behaviour, linked relationships, device and geolocation indicators and CDD documentation to identify risk patterns.
- Identify and escalate activity requiring SAR/STR consideration, in line with internal standards and regulatory expectations.
- Prepare clear, well-evidenced investigative summaries, escalation documentation and case notes.
- Handle cross-border and multi-jurisdictional escalations, working within global AML expectations and international FIU reporting considerations.
- Flag emerging typologies, monitoring gaps and operational concerns to AML leadership.
- Partner with Transaction Monitoring, Fraud Investigations, AML Risk Systems, SAR Reporting, Compliance, Product and Data Science teams.
- Support audits, regulatory inquiries and the continuous improvement of investigative procedures.
- Experience in AML investigations, transaction monitoring, financial crime operations, fraud investigations or compliance, ideally in banking, fintech, payments or e-money (required)
- Hands-on technical experience writing data queries and analysing large datasets to support investigations (required)
- Practical, working experience with Snowflake, SQL and Python (required)
- A strong grasp of AML/CFT principles, suspicious activity typologies and investigative methods (required)
- Awareness of global AML regulatory expectations and suspicious activity indicators (required)
- Sharp analytical and problem-solving skills, with the attention to detail that good casework needs (required)
- Strong written and verbal English, because your documentation needs to hold up to scrutiny (required)
- The ability to work at pace across operational, investigative and technical teams (required)
- CAMS, CFCS, CFE, ICA or an equivalent financial crime certification (nice-to-have)
- Experience with AML monitoring and case management platforms such as Feedzai or Salesforce (nice-to-have)
- Exposure to digital wallets, P2P, eCash or alternative payment methods (nice-to-have)
- A background in typology analysis or AML escalation processes (nice-to-have)
- The opportunity to write the history of a leading and growing multinational company.
- Tailor-made training and ongoing development to help you enhance your skills in the field of online payments.
- Multiple career progression opportunities in a dynamic in-house business.
- Environment where product expertise, professional and personal commitment are rewarded.
- Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs).
- Fun and collaborative working atmosphere.
- Flexible working model with a hybrid approach requiring an average of three days a week at the Sofia office.
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
