Senior CloudOps Engineer
Paysafe is looking for a Senior CloudOps Engineer to provide continuous support in the administration and optimisation of the product’s cloud technology platform, ensuring its correct performance and security. This includes managing incidents and user requests, as well as implementing continuous improvements through process automation.
The role involves the continuous evaluation of cloud infrastructure, assessing its ongoing basis and ensuring proper administration and sizing to guarantee high availability and adequate performance levels. Performance and security monitoring of the cloud platform is also a key aspect, along with the configuration of core technology platform elements such as servers, processes, network services, and security.
Automated cloud infrastructure deployment is essential, requiring the creation and design of cloud infrastructure using automation and carrying out automated deployments of Infrastructure-as-Code (IaC) resources to improve operational processes. The role also supports documentation management by maintaining internal documentation and service inventories, and develops automated applications and routines to support deployment processes and facilitate access to platform resources.
Collaboration with other technical teams is expected to support the joint delivery of projects.
- Assess the product’s cloud technology infrastructure on an ongoing basis.
- Ensure proper administration and sizing of the infrastructure and/or product base services to guarantee high availability and adequate performance levels.
- Continuously supervise the cloud platform’s performance and security.
- Monitor hosts, services, and/or applications using automated tools and alerts to prevent and resolve incidents.
- Configure servers, processes, network services, and security within the cloud platform.
- Ensure continuous oversight of the environment.
- Create and design cloud infrastructure using automation.
- Carry out automated deployments of Infrastructure-as-Code (IaC) resources to improve operational processes.
- Maintain internal documentation updated (procedures, manuals, infrastructure/architecture diagrams, etc.).
- Maintain service inventories to support a strong knowledge base and generate necessary reports.
- Develop automated applications and routines that support deployment processes for development teams and facilitate access or use of platform resources for users.
- Collaborate with other technical teams, supporting joint delivery of projects.
- Degree in Systems Engineering, Computer Science, Informatics, or related fields (required)
- Over 3 years of proven experience as a Systems Administrator, Site Reliability Engineer (SRE), or similar roles (required)
- Experience in Payment Services, E Commerce, or Digital Channels (nice-to-have)
- English fluent (required)
- AWS (Amazon Web Services) (required)
- Windows and Linux servers (required)
- Databases: SQL Server, PostgreSQL, MySQL (required)
- Infrastructure automation: Bash/Shell scripting, PowerShell (required)
- Infrastructure as Code tools: Terraform, AWS CloudFormation (required)
- Container management: Docker, Kubernetes (required)
- CI/CD tools: Jenkins, CI/CD Pipelines (required)
- Ticketing systems: Zendesk, ServiceNow (SNOW) (required)
- Continuous learning and development opportunities
- Medical insurance
- Cancer insurance
- Life insurance
- 30 days of paid vacation
- 4 paid volunteer days per year
- Summer working hours (December–March)
- Birthday day off
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.
