Senior Product Manager
The Senior Product Manager, Risk Product will be responsible for defining, developing, and managing risk products and capabilities across Paysafe’s payments ecosystem. This role will own the end-to-end product lifecycle for solutions that help Paysafe and its customers identify, prevent, and manage fraud, financial crime, transaction risk, merchant risk, and other emerging threats.
The successful candidate will combine strong product management capabilities with payments and risk expertise, working closely with Risk, Compliance, Engineering, Data Science, Operations, Commercial, and other Product teams to translate complex risk challenges into scalable, commercially valuable solutions.
- Define and drive the multi-year strategy and roadmap for risk and fraud products across the organisation.
- Own the risk product portfolio, ensuring alignment with company objectives, regulatory requirements, and market needs.
- Partner with Risk, Compliance, and Legal leadership to translate regulatory obligations and risk policies into scalable product solutions.
- Collaborate with Engineering and Architecture to build robust, scalable risk infrastructure, decisioning engines, and APIs.
- Drive integration of risk capabilities across payments, wallets, issuing, acquiring, and partner ecosystems.
- Establish and monitor key performance indicators, including fraud rates, false positives, approval rates, dispute ratios, and operational efficiency, and lead initiatives to improve performance.
- Partner with Sales, and Partnerships teams to position risk capabilities as a competitive advantage and support client engagements.
- Lead cross-functional initiatives to enhance risk automation, operational efficiency, and optimization.
- Manage investment planning and prioritization, including business cases, ROI analysis, and capital allocation for risk initiatives.
- Act as a thought leader for risk product strategy internally and externally, staying ahead of industry trends and emerging threats.
- 7+ years of product management experience, with significant leadership experience in risk, fraud, payments, or financial services. (required)
- Experience in an industry that our merchants operate in - e.g. gaming, ecommerce, travel, etc. (required)
- Proven track record of leading product teams and delivering complex, cross-functional initiatives at scale. (required)
- Deep understanding of the payments ecosystem, including acquiring, issuing, wallets, and payment processing. (required)
- Strong expertise in fraud prevention, transaction monitoring, identity verification, disputes/chargebacks, and risk decisioning frameworks. (required)
- Experience working with data science teams and machine learning-driven products. (required)
- Strong understanding of regulatory and compliance frameworks (e.g., AML, KYC, PSD2, card scheme rules). (required)
- Demonstrated ability to influence senior stakeholders and align cross-functional teams. (required)
- Experience managing product portfolios, budgets, and capital allocation processes. (required)
- Excellent communication and executive presence, with experience presenting to C-level leadership and external partners. (required)
- Bachelor’s degree required; MBA or relevant advanced degree preferred. (required)
- Flexible working hours.
- Option to buy or sell holiday and carry over up to 5 days into the next year.
- Social events on the office roof terrace.
- Fully equipped facilities including showers, hairdryers, straighteners, and fresh towels.
- Free breakfast, fresh fruit, and snacks.
- Dedicated wellbeing room.
- Enhanced paid family policies.
- £50 credit into Skrill and Neteller wallets.
- Discounts on memberships via Vitality including gyms, leisure centres, and yoga/Pilates.
- Support purchasing Apple and LG products via Stormfront technology.
- Access to six employee-led equality communities.
- Four paid charity days.
- Summer hours during June, July, and August with a 3pm finish every Friday.
- Private health insurance (pre-existing conditions included), dental insurance, income protection, and life assurance.
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.