Senior Risk Program Manager
Paysafe is looking for a strategic and delivery-focused Senior Risk Program Manager to lead complex transformation initiatives across Merchant Risk. This high-impact role drives change across onboarding, fraud, credit risk, portfolio management, and regulatory compliance while partnering closely with senior leadership.
This is an opportunity to play a key role in shaping the future of Merchant Risk within a global payments organisation. The successful candidate will work alongside senior leaders, influence strategic decisions, and deliver programmes that have a measurable impact on business performance and customer outcomes.
- Lead enterprise-wide risk transformation programmes from strategy through execution.
- Translate business objectives into clear roadmaps, priorities, and measurable outcomes.
- Drive improvements in loss performance, automation, control effectiveness, and operational efficiency.
- Establish robust governance frameworks and accountability across programmes.
- Partner with senior leaders across Risk, Product, Compliance, Operations, and Technology.
- Deliver executive-level reporting, insights, and recommendations.
- Champion continuous improvement, simplification, and data-driven decision making.
- 8+ years' experience in Risk, Payments, FinTech, or Financial Services (required)
- Proven success leading large-scale transformation or change programmes (required)
- Expertise in Merchant Onboarding & Underwriting, Fraud & Transaction Monitoring, or Credit Risk & Portfolio Management (required)
- Experience working within regulated environments (required)
- Strong stakeholder management and influencing skills (required)
- Commercially minded with excellent problem-solving and programme delivery capabilities (required)
- Payments, merchant acquiring, eCommerce, or iGaming experience (nice-to-have)
- Consulting or transformation background (nice-to-have)
- PMP, PRINCE2, CAMS, or similar certifications (nice-to-have)
- Flexible working hours.
- Option to buy or sell holiday and carry over up to 5 days into the next year.
- Social events on the roof top terrace with views onto St Pauls Cathedral.
- Fully equipped facilities including showers, hairdryers, straighteners and fresh towels.
- Free breakfast, fresh fruit and snacks.
- Dedicated wellbeing room.
- Enhanced paid family policies.
- £50 awarded into Skrill and Neteller wallets upon joining.
- Discounts on memberships via Vitality including gyms, leisure centres, yoga/Pilates across the country.
- Support purchasing Apple and LG products via Stormfront technology.
- Access to six employee-led equality communities.
- Four paid charity days.
- Summer hours with a 3pm finish every Friday during June, July and August.
- Private health insurance including pre-existing conditions, dental insurance, income protection, and life assurance.
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.