Media Operations Associate - Evenings & Weekends
The Media Operations Associate is responsible for supporting the execution, delivery, quality assurance, and optimisation of media campaigns and advertising initiatives across digital, social, programmatic, and traditional channels. This role ensures campaigns are launched accurately, monitored effectively, and delivered in compliance with internal standards, platform requirements, and business objectives.
Working closely with marketing, advertising, creative, analytics, agency, and vendor partners, the Media Operations Associate contributes to operational excellence through effective campaign coordination, process adherence, troubleshooting, and performance reporting.
- Ensure the delivery of accurate and timely scores, stats, odds, and news across all leagues and tournaments on all platforms.
- Recognise and escalate urgent issues as appropriate.
- Provide support for users sending feedback, asking questions, or having difficulty with products.
- Conduct quality assurance for new leagues and features.
- Perform data entry tasks such as updating sports TV listings and MMA results.
- Monitor alerts and the functionality of applications.
- Perform other duties as required.
- Post-secondary degree or close to completion (required).
- Experience in customer service (required).
- Extensive sports knowledge, particularly with regards to the four major professional sports leagues (required).
- Clear and effective communication skills (required).
- Must be computer savvy (required).
- Experience using iPhone and Android devices on a daily basis (required).
- Able to work evenings, weekends, and holidays (required).
- Competitive compensation package.
- Comprehensive Benefits package.
- Fun, relaxed work environment.
- Education and conference reimbursements.
Penn Interactive is the online gaming arm of PENN Entertainment, one of the largest regional casino operators in the United States. Headquartered in Philadelphia, it runs PENN's digital sports betting and online casino products, including theScore Bet and the Hollywood Casino online brands. The business previously operated the ESPN Bet sportsbook under a partnership with ESPN, which ended in late 2025. Penn Interactive combines proprietary technology - including theScore media platform - with PENN's nationwide casino network across North America.