Trading Operations Associate - Evenings & Weekends
The Risk and Trading Operations team at Penn Interactive operates on a 24/7 basis to support various departments, including Trading, Marketing, and Customer Support. The team is responsible for troubleshooting and escalating issues across all operational sports betting platforms to ensure the department maintains its goal of operational excellence.
The role involves assisting traders with identifying and documenting issues, supporting the setup of sports and competitions, and monitoring application features. The associate will also contribute to compliance checks, communicate with data providers, and monitor betting markets to ensure the smooth functioning of Penn Interactive's sports betting products.
- Assist Traders with identifying, documenting, and escalating issues within the team.
- Support verification, adjustment, and creation of Sport and Competition setups across environments.
- Help test and monitor app features to ensure proper functionality and navigation.
- Contribute to Compliance checks, market submissions, and post-release testing.
- Communicate with data providers and support ticketing.
- Daily review of betting content.
- Monitoring pre-game and in-play markets.
- Cross-functional assignments with Compliance, Marketing, and Product.
- Assist Customer Experience with issue resolution.
- Other duties as assigned.
- Post-secondary degree, or equivalent work experience (required)
- Must be able to work weekends, evenings and holidays (required)
- Extensive sports knowledge, particularly with regards to the four major professional sports leagues (required)
- Esports knowledge (nice-to-have)
- Sports betting knowledge and experience (preferred)
- Clear and effective communication skills (required)
- Must be computer savvy (required)
- Experience using iPhone and Android devices (required)
- Competitive compensation package
- Comprehensive Benefits package
- Fun, relaxed work environment
- Education and conference reimbursements
Penn Interactive is the online gaming arm of PENN Entertainment, one of the largest regional casino operators in the United States. Headquartered in Philadelphia, it runs PENN's digital sports betting and online casino products, including theScore Bet and the Hollywood Casino online brands. The business previously operated the ESPN Bet sportsbook under a partnership with ESPN, which ended in late 2025. Penn Interactive combines proprietary technology - including theScore media platform - with PENN's nationwide casino network across North America.