AI Product Manager
We are looking for a Lead AI Product Manager to join our team and take full ownership of a product area. This role involves defining product strategy, managing the product lifecycle from discovery to scaling, and leading a cross-functional team to achieve business objectives. You will work in a fast-paced, innovation-driven environment, collaborating with various departments to ensure the successful delivery and growth of our products. What you will not do: You will not be expected to build the product alone; we already have a strong technical and project team to support delivery; your role is to lead product direction, align the team around goals, make product decisions, and ensure the product moves from idea to successful launch and growth.
- Lead the product team by managing and supporting at least 2 Product Owners with prioritisation, product thinking, execution quality, and stakeholder communication.
- Own one product end-to-end by defining goals, aligning them with business objectives, and achieving them with the team.
- Define product strategy, including market positioning, roadmap direction, growth opportunities, and long-term product vision.
- Launch the product by leading it from idea and discovery through MVP, pilot clients, launch, and further scaling.
- Drive execution with the team by participating in Scrum events, planning, refinement, sprint reviews, retrospectives, and product delivery discussions.
- Work with stakeholders across business, tech, project, design, analytics, sales, and marketing teams to align product direction and remove blockers.
- Set and track product goals by defining success metrics, tracking progress, analysing results, and adjusting priorities based on data, client feedback, and business impact.
- B2B SaaS product experience (required).
- 5+ years of product management experience in B2B SaaS products, preferably with complex workflows, integrations, analytics, and enterprise/client-facing functionality (required).
- 0-to-1 product launch experience (required).
- Proven experience launching products from scratch, including discovery, market validation, MVP definition, and scaling (required).
- Experience leading a product team or cross-functional team of at least 2+ people (required).
- Strong understanding of the iGaming industry, including player lifecycle, retention, CRM, bonuses/offers, segmentation, compliance, and operational workflows (required).
- Hands-on experience with voice-based products, voice generation, conversational AI, call automation, or voice communication products (required).
- Experience with growth-focused product work, including activation, retention, conversion, monetisation, funnel optimisation, experimentation, and data-driven product improvements (required).
- Experience with CRM, marketing automation, retention platforms, sales automation, or customer engagement tools (required).
- Ability to define product metrics, run A/B tests, analyse funnels, and make data-driven decisions (required).
- AI product experience (required).
- Experience working with AI products, LLMs, AI agents, personalisation, predictive models, or automation tools (preferred).
- An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal event days, days off.
- Corporate health insurance program for your well-being.
- Referral program - enjoy cooperation with your colleagues and get a bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- Free internal English courses.
- In-house Travel Service.
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
- Company events, team buildings.
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.