Business Analyst

Pin-Up Global is looking for a Business Analyst to join their team. This role involves working within a fast-growing group of companies to analyse complex business processes and support the development of digital products.

The successful candidate will act as a bridge between business stakeholders and delivery teams, ensuring that requirements are clearly defined, documented, and actionable. The role requires a strong analytical mindset to identify inefficiencies and drive improvements across Traffic Domain products.

• Analyze complex business processes, identify inefficiencies, dependencies, bottlenecks, and opportunities for improvement across Traffic Domain products.
• Analyze, structure, document, and validate business and functional requirements, ensuring they are clear, consistent, complete, and actionable.
• Work closely with Product Managers, business stakeholders, subject matter experts, and Delivery teams to understand business needs and translate them into well-defined requirements.
• Describe and model current (AS-IS) and target (TO-BE) business processes, identify gaps, and propose improvements.
• Explore alternative solutions, assess their business implications, identify dependencies and constraints, and support stakeholders in making informed decisions.
• Participate in discovery activities by investigating business problems, analyzing existing processes, validating assumptions, and helping define solution requirements.
• Maintain structured and up-to-date documentation, including business requirements, functional specifications, process diagrams, use cases, user stories, and acceptance criteria.
• Facilitate workshops, refinement sessions, and discussions to establish a shared understanding of requirements and ensure alignment between business, Product, and Delivery teams.
• Support solution validation by verifying that delivered functionality meets agreed business requirements and acceptance criteria.
• Identify opportunities to simplify processes, reduce operational overhead, improve data consistency, and increase the efficiency of Traffic Domain products.

• 5+ years of experience in Business Analysis, preferably in complex digital products or IT systems (required)
• Proven experience analysing complex business processes and translating business needs into structured, actionable requirements (required)
• Strong knowledge of business analysis techniques, including stakeholder analysis, requirements elicitation, gap analysis, root cause analysis, and process optimization (required)
• Experience modeling business processes using BPMN and documenting system behavior using UML or equivalent techniques where appropriate (required)
• Experience preparing business requirements, functional specifications, use cases, user stories, business rules, and acceptance criteria (required)
• Ability to identify ambiguities, inconsistencies, dependencies, and gaps in requirements before implementation begins (required)
• Experience facilitating stakeholder interviews, workshops, discovery sessions, and requirements refinement (required)
• Ability to evaluate alternative solutions, assess business implications, and communicate trade-offs to stakeholders (required)
• Experience working closely with Product Managers, developers, QA engineers, and other cross-functional stakeholders (required)
• Strong analytical and systems-thinking skills, with the ability to understand how individual processes and system components interact (required)
• Excellent written and verbal communication skills, with the ability to explain complex topics clearly to both technical and non-technical audiences (required)
• Upper-Intermediate English or higher (required)
• Experience in iGaming, affiliate marketing, CPA networks, AdTech, MarTech, or other performance-driven digital businesses (required)
• Understanding of affiliate marketing business models, including affiliates, offers, tracking, traffic acquisition, conversion funnels, and partner operations (required)
• Experience analysing integrations and data flows between systems, including APIs, webhooks, event processing, and third-party services (required)
• Understanding of tracking systems, redirects, postbacks, attribution, and traffic delivery mechanisms (required)
• Experience with complex platforms that include multiple user roles, administrative interfaces, business rules, and interconnected workflows (required)
• Familiarity with Jira, Confluence, and requirements management practices in cross-functional product teams (required)
• Experience in identifying opportunities for business process automation and operational efficiency improvements (required)
• Structured Thinking: Able to break down complex, ambiguous problems into manageable components and establish clear logical relationships (required)
• Ownership: Takes responsibility for the quality and completeness of analysis, proactively identifies gaps, and drives open questions toward resolution (required)
• Critical Thinking: Challenges assumptions, asks the right questions, and investigates root causes rather than documenting requests at face value (required)
• Communication: Able to facilitate discussions, align stakeholders with different perspectives, and explain complex requirements in a clear and accessible way (required)
• Attention to Detail: Ensures accuracy and consistency of requirements while maintaining a clear understanding of the broader business context (required)
• Proactivity: Identifies risks, dependencies, and potential issues early instead of waiting for them to surface during implementation (required)
• Collaboration: Works effectively across Product, Business, and Delivery without losing sight of shared outcomes (required)
• Adaptability: Comfortable working with evolving requirements, complex business processes, and multiple stakeholders in a dynamic environment (required)

• An exciting and challenging role in a fast-growing group of companies
• A collaborative and inspiring work environment with passionate experts and leaders who foster a friendly culture and a success-driven mindset
• Modern offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan, with the flexibility to work remotely or on-site while building valuable professional connections
• Modern corporate equipment based on macOS or Windows, with additional equipment provided when needed
• Paid vacation, sick leave, personal days, and additional days off
• Corporate health insurance program to support your well-being
• Employee referral program with bonus opportunities
• Learning and development programs, including regular internal training, compensation for external education, and attendance at international professional conferences
• Mentoring and coaching rewards program
• In-house Travel Service
• A wide range of internal activities, including an employee platform with quests, gamification, gifts, and company news, as well as RedCore clubs for movie, book, and pet lovers, and themed office events
• Corporate events and team-building activities

PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.

Read more about Pin-Up Global →