Engineer (Atlassian)
Description
Pin-Up Global is seeking an Atlassian Engineer to manage and optimise their Atlassian ecosystem. The role focuses on designing, automating, and maintaining non-developer project ecosystems in Jira, with a specific emphasis on HR Stream operations such as staff registry, employee lifecycle management, compensation and benefits, and internal service desks.
The successful candidate will be responsible for the administration, configuration, and continuous improvement of Jira and Confluence. This includes developing custom scripts, managing integrations, and ensuring the security and efficiency of workflows across the organisation.
Responsibilities
- Atlassian product administration: manage and configure Jira and Confluence.
- User and permission management: user provisioning, group and role management, access permissions.
- Workflow and automations: build and optimise Jira Automation rules, workflows and ScriptRunner scripts.
- Scripting: develop and maintain Groovy scripts that extend Jira and Confluence functionality.
- Incident handling: investigate errors in existing automations and deliver fixes.
- Integration management: configure and maintain integrations with third-party tools and with internal systems via REST API.
- Security and compliance: enforce best practices for access, data retention and permission schemes.
- Workflow and permission audits: regularly review permission schemes, workflows and automation rules, remove redundancy, improve efficiency.
- Upgrades and maintenance: participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation.
- Documentation: maintain and update internal documentation on configurations, automations and best practices.
- Training and user guidance: run training sessions or produce guides to improve end-user adoption.
- Collaboration: work with developers, project managers and IT teams to align Atlassian tooling with business processes.
- Continuous improvement: evaluate existing configurations and automations, propose and implement optimisations.
- Designing, automating, and maintaining non-developer project ecosystems in Jira, focusing on HR Stream operations: Staff Registry, Employee Lifecycle (Onboarding/Offboarding), Compensation & Benefits, and internal Service Desks.
Requirements
- 2+ years of experience administering Jira Data Center (required).
- Configuring workflows, permission schemes, notification schemes, issue types, screens, custom fields (required).
- Confluence: space and user permissions (required).
- ScriptRunner and Groovy: validators, post-functions, listeners, scripted fields, behaviours (required).
- Ability to write custom scripts (required).
- REST API: understanding of Jira/Confluence REST APIs and experience building automations (required).
- Understanding of Jira Data Center: indexing and reindex impact, performance of listeners and scheduled jobs, cluster behaviour (required).
- Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray (required).
- Solution design and configuration documentation (required).
- Understanding of Scrum and Kanban (required).
- Experience of upgrading or migrating Jira Data Center / Confluence (required).
- Experience integrating Jira with external systems via API (required).
- Experience working in a matrix organisation with multiple stakeholders (required).
- Clear communication with technical and non-technical stakeholders (required).
- Analytical and problem-solving skills (required).
- Ownership of systems, upgrades and tasks end to end (required).
- Risk awareness: assesses the impact of a change on production before making it, not after (required).
- Proactivity in identifying process and configuration improvements (required).
- Works openly with the team and customers (required).
- Shares knowledge with the team (required).
- Gives and receives feedback constructively (required).
Benefits
- An exciting and challenging job in a fast-growing business group.
- Opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset.
- Beautiful offices in Warsaw, Limassol, Yerevan with the option to work remotely or on-site.
- Modern corporate equipment based on macOS or Windows and additional equipment provided.
- Paid vacations, sick leave, personal events days, and days off.
- Referral program.
- Educational programs: regular internal training sessions, compensation for external education, and attendance of specialised global conferences.
- Rewards program for mentoring and coaching colleagues.
- In-house Travel Service.
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, and special office days dedicated to holidays.
- Company events and team buildings.
About Pin-Up Global
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.
