IT Support Engineer
The IT Support Engineer role is based in Ukraine and focuses on maintaining office infrastructure and providing technical assistance to employees to ensure smooth daily operations.
The successful candidate will be responsible for managing hardware and software assets, supporting network connectivity, and resolving technical issues for both on-site and remote staff members.
- Setup and support of office corporate network
- Maintenance of office computers and office equipment
- Assets management
- Providing technical support to the company's employees, including remote ones
- Manage MDM, credentials, group policies, access rights
- Experience in similar position 2 year (required)
- Experience of MDM solutions (required)
- Understanding of network technologies (TCP/IP, DHCP, DNS, VPN) (required)
- Experience with OS (MacOS, Windows at administrator level, Linux at basic level) (required)
- Basic experience Google Workspace or Microsoft365 (required)
- Experience with ticket system and wiki (required)
- Experience with deployment tools (required)
- Installation, configuration and troubleshooting software (required)
- Experience with modular repair (required)
- Experience with inventory systems (required)
- English B1 (required)
- Responsible (required)
- Result oriented (required)
- Can explain complex things simply (required)
- Attentive to details (required)
- Proactive problem-solving attitude (required)
- An exciting and challenging job in a fast-growing business group
- Opportunity to be part of a multicultural team of top professionals
- Great working atmosphere with passionate experts and leaders
- Beautiful offices in Warsaw, Limassol, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Corporate healthcare program for your well-being
- Referral program - enjoy cooperation with your colleagues and get the bonus
- Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy
- Free internal English courses
- Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc
- Company events, team buildings
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.