Billing Operations Analyst
Playtech's Finance team is looking for a proactive Billing Operations Analyst with excellent communication and problem-solving skills.
The influential mission of this role involves monitoring customer balances and managing cash flow to ensure accurate and timely financial operations. The analyst will prepare, validate, and maintain billing-related data to support accurate customer billing calculations across different products and platforms. They will also generate, analyse, and present ad-hoc revenue reports for management review, assist in revenue forecasting, and support strategic decision-making.
Further responsibilities include processing customer requests with accuracy and efficiency, developing and maintaining internal controls that strengthen revenue management activities, and identifying, investigating, and resolving revenue-related issues promptly. The role also involves assisting in internal and external financial audits and exploring opportunities to improve revenue processes, enhance reporting accuracy, and support operational excellence.
- Monitor customer balances and manage cash flow to ensure accurate and timely financial operations.
- Prepare, validate, and maintain billing-related data to support accurate customer billing calculations across different products and platforms.
- Generate, analyse, and present ad-hoc revenue reports for management review.
- Assist in revenue forecasting and support strategic decision-making.
- Process customer requests with accuracy and efficiency.
- Develop and maintain internal controls that strengthen revenue management activities.
- Identify, investigate, and resolve revenue-related issues promptly.
- Assist in internal and external financial audits.
- Explore opportunities to improve revenue processes, enhance reporting accuracy, and support operational excellence.
- Bachelor’s degree in Accounting, Mathematics, Finance, or a related field (required).
- At least 2 years of experience in a similar role within a global company (required).
- Comfortable using Excel and handling large datasets (required).
- Experience managing important company processes and meeting deadlines (required).
- Strong analytical thinking and enjoyment of working with numbers (required).
- Confident working cross-functionally and handling confidential information (required).
- Structured, solution-oriented mindset (required).
- Effective communication skills across different teams and levels of the organisation (required).
- High level of accuracy and attention to detail (required).
- Confident written and verbal communication in English (required).
- SQL knowledge (nice-to-have).
- Collaborative and inclusive team environment where your voice matters.
- Opportunities for professional development and career progression.
- Culture that encourages innovation, ownership, and continuous learning.
- Global scope and inclusive working environment.
- Support for active lifestyle and mental well-being.
- Fun and engaging company events.
- Fully equipped office space located in Nicosia, Cyprus.
Playtech plc is one of the world's largest gambling technology companies, providing software, platforms and content to online and land-based operators. Founded in 1999 and registered in the Isle of Man, it supplies casino, live casino, sportsbook, bingo and poker products, along with its IMS player-management platform. The company also runs B2C operations, most notably the Snaitech business in Italy. Listed on the London Stock Exchange, Playtech employs thousands of people across offices worldwide.