Business Analyst
Playtech's Mobile & Web Services (MWS) unit is looking for an experienced Business Analyst with a sharp analytical mindset and strong stakeholder management skills.
The role involves translating high-level business solutions into technical specifications, ensuring clarity and alignment across teams. The Business Analyst will analyze requirements, facilitate meetings, and create documentation for existing and new solutions and features. They will support development activities across the full software development cycle, manage the backlog, and maintain technical documentation for consistency and accuracy.
Responsibilities include validating solutions to confirm functionality meets business needs, communicating with licensees to identify and discuss requirements, and supporting them with product functionality to help them maximize product value. The role also contributes to the development of new features through clear communication and structured analysis, and requires international travel as needed to meet with licensees.
- Translate high-level business solutions into technical specifications, ensuring clarity and alignment across teams.
- Analyze requirements and facilitate requirements-related meetings.
- Create documentation for existing solutions and features.
- Support development activities across the full software development cycle, contributing to smooth delivery.
- Manage the backlog to keep priorities transparent and actionable.
- Maintain technical documentation to ensure consistency and accuracy.
- Validate solutions to confirm functionality meets business needs.
- Communicate with licensees (clients) to identify and discuss requirements in a structured, collaborative way.
- Support licensees with product functionality, helping them maximize product value.
- Contribute to the development of new features through clear communication and structured analysis.
- Create documentation for new features and keep existing documentation up to date to ensure knowledge continuity.
- Travel internationally as needed to meet with licensees.
- 2–3 years of experience as a Business Analyst or in a similar role (Product Manager, Product Owner, System Analyst, Software Analyst, etc.) (required).
- Advanced level of English, both written and spoken, to communicate confidently and effectively with licensees (required).
- Strong expertise in business and system analysis of complex software systems (required).
- Experience working with multiple corporate stakeholders through remote communication channels (required).
- Understand web and messaging protocols and common web data formats, including HTTP, TCP/IP, WebSockets, SOAP, JSON, and XML (required).
- Use API investigation and documentation tools such as Postman and Swagger (required).
- Practical experience using browser DevTools (required).
- Familiar with UX/UI and visualization tools such as Figma, Miro, and Lucidchart (required).
- Hands-on experience creating BPMN and UML diagrams and working with wireframes, sequence diagrams, and activity diagrams (required).
- Strong facilitation skills to guide discussions and align diverse viewpoints (required).
- Strong analytical and systems-thinking skills to navigate complexity (required).
- Detail-oriented and have strong communication skills that foster productive collaboration (required).
- Sound decision-making skills and a strong sense of responsibility in fast-moving environments (required).
- Handle objections professionally and constructively (required).
- Previous experience in the iGaming domain (nice-to-have).
- University degree in computer science, economics, engineering, linguistics, marketing, or a relevant field (nice-to-have).
- Certifications or completed training (nice-to-have).
Playtech plc is one of the world's largest gambling technology companies, providing software, platforms and content to online and land-based operators. Founded in 1999 and registered in the Isle of Man, it supplies casino, live casino, sportsbook, bingo and poker products, along with its IMS player-management platform. The company also runs B2C operations, most notably the Snaitech business in Italy. Listed on the London Stock Exchange, Playtech employs thousands of people across offices worldwide.