Global L&D Specialist
Playtech is looking for a Global Learning & Development Specialist to join its global Centre of Excellence team and help scale learning initiatives across the organisation. This role involves combining operational excellence, stakeholder collaboration, process improvement, and data-driven decision-making to shape the employee learning experience across multiple locations and business areas.
The successful candidate will support the growth of a fast-evolving global L&D function. Playtech seeks an organised, analytical, and proactive individual who is passionate about learning and capable of managing complex operational tasks in a global environment.
- Coordinate and deliver day-to-day learning and development activities, including workshops, webinars, onboarding and mandatory training programmes.
- Manage learning operations and help ensure a smooth experience for employees, managers and stakeholders across the business.
- Own and maintain L&D reporting, including participation rates, completion tracking, learning analytics and compliance reporting.
- Analyse learning data, identify trends and provide insights that support better decision-making and help demonstrate the impact of learning initiatives.
- Monitor mandatory training completion across multiple jurisdictions and support audit and compliance requirements.
- Research, engage and coordinate with external learning providers and vendors, from initial assessment through to delivery support.
- Support vendor negotiations, budgeting activities and learning programme administration.
- Build, improve and maintain L&D playbooks, templates, processes and ways of working that help the function operate more efficiently.
- Partner with colleagues across the business to drive engagement, knowledge sharing and participation in learning initiatives.
- Proven experience working within a Learning & Development team (required).
- Previous L&D, training coordination or learning operations experience within a technology-driven organisation (required).
- Strong Excel skills and comfort working with large data sets, reports, tracking files and learning metrics (required).
- Strong analytical mindset and ability to turn raw information into meaningful insights (required).
- Highly organised, detail-oriented and able to manage multiple priorities simultaneously (required).
- Confident communication skills in English and comfort working with global stakeholders and external partners (required).
- Proactive, resourceful and naturally curious, with a desire to continuously learn and improve (required).
- Ability to work independently while contributing to a collaborative and supportive team environment (required).
- Experience supporting learning programmes in large, international organisations (nice-to-have).
- Experience working within global or regional L&D functions (nice-to-have).
- Knowledge of learning technologies, LMS platforms or content development tools such as Articulate Storyline (nice-to-have).
- Experience creating reports, dashboards or tracking mechanisms to measure learning effectiveness (nice-to-have).
- Exposure to process improvement initiatives or developing operational frameworks within L&D (nice-to-have).
- Confidence challenging existing ways of working and bringing new ideas, insights and best practices to the team (nice-to-have).
Playtech plc is one of the world's largest gambling technology companies, providing software, platforms and content to online and land-based operators. Founded in 1999 and registered in the Isle of Man, it supplies casino, live casino, sportsbook, bingo and poker products, along with its IMS player-management platform. The company also runs B2C operations, most notably the Snaitech business in Italy. Listed on the London Stock Exchange, Playtech employs thousands of people across offices worldwide.