Site Manager
The Site Manager provides hands-on leadership to multi-level teams and fosters a high-performance culture through coaching, succession planning, and clear communication structures. This role is responsible for leading cross-functional efforts and ensuring that all operations adhere to New Jersey gaming regulations, company policies, safety standards, and legal requirements.
The Site Manager will represent the New Jersey studio in executive and regulatory forums, as well as prepare and present operational and financial reports to executive leadership.
- Implement the company’s strategic, operational, and business objectives to support sustainable growth and long-term scalability.
- Promote and drive the company’s mission, vision, and organizational goals across all departments to ensure operational alignment and business continuity.
- Develop and execute growth strategies focused on operational expansion, resource optimization, revenue generation, and overall business performance.
- Align studio initiatives with the interests and expectations of executive leadership, stakeholders, and ownership groups.
- Analyse financial, operational, and performance metrics to identify opportunities for optimization, efficiency improvements, profitability growth, and operational scalability.
- Monitor strategic initiatives and operational objectives to ensure timely execution, continuous improvement, and alignment with company goals.
- Oversee and evaluate studio performance, operational KPIs, and site efficiency indicators to support informed decision-making.
- Develop, manage, and continuously evaluate departmental and site-wide budgets to ensure alignment with financial and operational objectives.
- Oversee logistics, operational resources, and infrastructure to maximise efficiency and support future business growth.
- Ensure effective allocation and utilisation of site resources while maintaining operational excellence and cost efficiency.
- Provide leadership, direction, and support to direct reports and leadership teams to ensure operational consistency and accountability.
- Foster a high-performance culture by motivating employees, providing constructive feedback, and promoting leadership development and succession planning.
- Evaluate the performance of direct reports on established KPIs, operational objectives, and overall business contribution.
- Establish robust communication structures to ensure alignment and keep teams informed regarding business updates, strategic initiatives and organisational priorities.
- Lead operational improvement initiatives focused on scalability, efficiency, workflow optimisation, and service quality enhancement.
- Support the successful implementation of new operational processes, technologies, studio expansion, and organisational initiatives.
- Collaborate with Operations, Pitbosses, IT, Training, HR, and other support functions to ensure seamless business operations and continuous improvement.
- Evaluate operational and business risks while implementing strategies to reduce exposure and ensure operational stability.
- Ensure compliance with all applicable gaming regulations, company policies, legal requirements, safety standards, and internal procedures.
- Represent the site in executive meetings, business discussions, regulatory interactions, formal events, and external partnerships.
- Promote and maintain a positive site image, reputation, and professional presence within the industry and local market.
- Prepare and present operational reports, business updates, financial summaries, and strategic presentations.
- Provide ongoing analysis and feedback regarding site performance, operational initiatives, business risks, and strategic opportunities.
- Knowledge/familiarity with state of NJ gaming regulations/DGE (required)
- Ten (10) or more years’ experience managing a multi-level workforce (required)
- Ability to work a flexible schedule in support of a 24/7/365 operation (required)
- On-site presence in Atlantic City required (required)
- Experience working as part of a globally dispersed international management team (required)
- Occasional travel within the U.S. and internationally required (required)
- Experience working with 3rd party contractors and vendors (required)
- Ability to work in a fast-paced & dynamic environment (required)
- Familiarity with Atlantic City labor market (required)
- Experience in managing a worksite of 100+ employees (required)
- Pay Rate: $90,000 - $100,000 per year
- Vacation Days: 10 to 15 days
- Sick Time: 5 days
- 10 Holidays pay
- Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance
- 401K – 4% match
Playtech plc is one of the world's largest gambling technology companies, providing software, platforms and content to online and land-based operators. Founded in 1999 and registered in the Isle of Man, it supplies casino, live casino, sportsbook, bingo and poker products, along with its IMS player-management platform. The company also runs B2C operations, most notably the Snaitech business in Italy. Listed on the London Stock Exchange, Playtech employs thousands of people across offices worldwide.