Analista de Governaca e Compliemce
The department plays a critical role in ensuring full regulatory compliance across all aspects of Live Casino operations within the iGaming sector. This includes the complete oversight of gaming equipment â from acquisition, installation, and certification to relocation, maintenance, and decommissioning â ensuring that every change or movement is properly tracked and reported.
The department manages and approves everything related to the physical environment of the studios: the layout of the operational gaming spaces, storage areas, and any modifications to studio infrastructure. In parallel, it is responsible for notifying and maintaining transparent communication with relevant regulatory authorities, such as the Malta Gaming Authority (MGA), to ensure that every operational step meets both local and global legal requirements. Through close coordination with internal departments and the global compliance team, the mission is to uphold the integrity of Live Casino operations, support audit readiness, and guarantee that all live environments function within the legal and ethical framework of the iGaming industry.
As a Studio Production Governance Specialist, the individual is responsible for ensuring that internal processes related to corporate support and studio operations run smoothly and in full compliance with both internal policies and external regulations. This role demands more than just reliability, it calls for a proactive mindset, unwavering accountability, and a keen eye for detail. The ability to anticipate needs, solve problems independently, and deliver excellence is key to the success of the team and the business.
- Demonstrates a proactive, detail-oriented approach, operating independently within the designated scope, with full ownership of studio compliance and departmental operations. All actions, decisions, and projects must be carefully coordinated with and approved by the Director of Department and the global team.
- Actively facilitates effective collaboration and communication within the team, contributing to achieving common objectives and fostering a cohesive, high-performing work culture. Close collaboration with both local and global teams is essential.
- Works in close collaboration with Project Managers, Studio Production, and Procurement departments to ensure compliance across all studio operations. Every task must be pre-approved by the Director of Department and the global team.
- Perform the bi-monthly verification in accordance with internal processes and procedures, ensuring all relevant records are reviewed, validated, and updated where necessary.
- Utilizes Salesforce to ensure reliable traceability at both local and global levels. Key responsibilities include ensuring accurate and up-to-date records, facilitating complete control over the security, legitimacy, and traceability of data, facilitating real-time stock monitoring, tracking and adding upcoming equipment orders, and generating detailed reports for audit and regulatory purposes.
- Leverages SharePoint as a centralized platform for document management and collaboration. Responsibilities include ensuring all technical documentation and digital archives are stored securely and easily accessible, organizing and maintaining the document control process, and coordinating the internal review process.
- Prepares timely and accurate regulatory documentation and notifications to the Malta Gaming Authority (MGA), including studio authorizations, layout changes, number of total gaming equipment, notification of starting new live operations in a new building. This process must be coordinated and approved by the Head of Department.
- Independently manages the planning and execution of CSR (Corporate Social Responsibility) initiatives and events. All actions and decisions related to CSR activities must be coordinated with and approved by the Director of Department and the global team.
- Works independently with excellent organizational skills to prioritize and manage multiple tasks effectively (required)
- Maintains meticulous attention to detail to ensure accuracy in documentation and adherence to regulatory standards (required)
- Apply critical thinking and problem-solving skills to address challenges autonomously (required)
- Utilizes digital tools such as Salesforce and SharePoint proficiently to manage records and workflows (required)
- Keeps track of regulatory updates and integrate changes seamlessly into daily operations (required)
Pragmatic Play is a leading content provider to the iGaming industry, delivering a multi-product portfolio of online slots, live casino, bingo and virtual sports to operators worldwide. Founded in 2015 and headquartered in Gibraltar, it releases new titles at a high cadence and is certified across numerous regulated markets. It operates as part of the ARRISE group, which runs the live-casino studios and operational hubs across Europe, the Middle East and Latin America that power its games.