Human Resources Business Partner
The role involves partnering with business unit leadership to develop a deep understanding of business strategy and implement high-quality HR practices within the team. It serves as a Business Partner with Live Casino Operations management to ensure large-scale success across multiple sites.
The position contributes to the overall people plan, with a focus on developing retention and employee engagement initiatives, improving employee morale, productivity, and satisfaction. It effectively leads performance management and employee relations strategy, including advising managers on team motivation, conducting appraisals, providing feedback, and overseeing disciplinary and grievance processes. The role also involves coaching, developing, and advising managers to enable them to fully undertake their people management role and embed leadership behaviours. It upskills people managers, supporting with the implementation of recruitment strategy, onboarding, workforce planning, performance management, engagement, and employee relations. The role drives ARRISE Values "PRO" throughout the team, ensuring alignment with the entire business and delivering a productive and engaged workforce. It defines the L&D approach, identifies training needs, and develops relevant L&D initiatives. The role manages and supports HR Specialists, ensuring effective delivery of HR services, professional development, and workload prioritisation.
- Partner with BU leadership to develop a deep understanding of business strategy and implement high-quality HR practices within the team.
- Serve as Business Partner with Live Casino Operations management to ensure large scale success across multiple sites.
- Contribute to overall people plan, with a focus on developing retention and employee engagement initiatives, improving employee morale, productivity and satisfaction.
- Effectively lead performance management and employee relations strategy including advising managers on team motivation, conducting appraisals, providing feedback and overseeing disciplinary and grievance processes.
- Coach, develop and advise managers to enable them to fully undertake their people management role and embed the leadership behaviors.
- Upskill people managers supporting with implementation of recruitment strategy, onboarding, workforce planning, performance management, engagement and employee relations.
- Drive ARRISE Values âPROâ throughout the team ensuring this is aligned with the entire business, delivering a productive and engaged workforce.
- Define L&D approach, identify training needs and develop relevant L&D initiatives.
- Manage and support HR Specialists, ensuring effective delivery of HR services, professional development, and workload prioritization.
- Strong and demonstrable partnering experience, displayed through strong commercial understanding (required).
- Able to build relationships and influence in a complicated environment at different levels of the organisation (required).
- Ability to process information at speed and are confident in making decisions based on own research (required).
- Experience working closely with leadership teams and implementing people strategy linked to business goals and KPIs (required).
- Culturally sensitive with the ability to work with global, regional, and local partners at all levels (required).
- You have the ability to work at a strategic level and see the big picture while being prepared to roll your sleeves up and get stuck in (required).
- You can spin multiple plates under pressure, working on multiple projects with ambitious deadlines (required).
- You are at ease with leading or influencing processes and decisions (required).
- You are analytically minded and have a good eye for detail â you use data to drive better decisions for the business (required).
- Strong written, verbal and presentation skills in English and Bulgarian (required).
- Previous experience in managing and developing HR Specialists or small HR teams is considered an advantage (nice-to-have).
- An advantageous start salary.
- A detailed company training on highest standards.
- Tremendous growth opportunities in a large fast-moving international company.
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more).
- Public transportation cards.
- MultiSport card, covered by the Employer.
- Food vouchers 82 EUR monthly.
- Working place situated a few steps from a subway line.
Pragmatic Play is a leading content provider to the iGaming industry, delivering a multi-product portfolio of online slots, live casino, bingo and virtual sports to operators worldwide. Founded in 2015 and headquartered in Gibraltar, it releases new titles at a high cadence and is certified across numerous regulated markets. It operates as part of the ARRISE group, which runs the live-casino studios and operational hubs across Europe, the Middle East and Latin America that power its games.