Junior Streamer Community Specialist
The Junior Streamer Community Specialist provides essential operational support for the daily health and activity of the official English-speaking Discord and other community hubs. Reporting to the Community Manager, this entry-level role focuses on hands-on moderation, active community participation, and administrative assistance.
The role involves assisting in the active moderation of English-language channels on Discord and other community hubs to maintain a safe, positive environment in line with brand guidelines. The specialist will serve as a helpful first point of contact for English-speaking streamers, answering basic inquiries and providing initial troubleshooting for campaign tools. Support will be given to the Community Manager in maintaining server structure, including the basic management of roles, permissions, and channel organization. The role also facilitates the onboarding process for new creators, ensuring a seamless transition into the community through guided setup and rule orientation. Active participation in community chats and events is encouraged to drive a positive atmosphere and encourage member interaction. Assistance will be provided in the distribution of community announcements, campaign briefs, and marketing assets to the English-speaking creator base. The specialist will help collect daily engagement data and community feedback to support the Community Manager in identifying trends or potential issues. Proactive development of a deep understanding of the brand's community standards, streaming culture, and technical platform integrations is expected.
- Assist in the active moderation of English-language channels on Discord and other community hubs to maintain a safe, positive environment in line with brand guidelines.
- Serve as a helpful first point of contact for English-speaking streamers, answering basic inquiries and providing initial troubleshooting for campaign tools.
- Support the Community Manager in maintaining server structure, including the basic management of roles, permissions, and channel organization.
- Facilitate the onboarding process for new creators, ensuring a seamless transition into the community through guided setup and rule orientation.
- Actively participate in community chats and events to drive a positive atmosphere and encourage member interaction.
- Assist in the distribution of community announcements, campaign briefs, and marketing assets to the English-speaking creator base.
- Help collect daily engagement data and community feedback to support the Community Manager in identifying trends or potential issues.
- Proactively develop a deep understanding of the brand's community standards, streaming culture, and technical platform integrations.
- Strong written and verbal communication skills in English (required)
- Confident handling of community interactions and inquiries (required)
- Experience moderating online communities (e.g., Discord, forums, social platforms) (required)
- Basic knowledge of Discord (roles, channels, permissions) (required)
- Ability to enforce guidelines while maintaining a positive tone (required)
- Familiarity with streaming platforms and culture (required)
- Ability to handle user support and basic troubleshooting (required)
- Good organization and multitasking skills (required)
- Team player with a proactive attitude (required)
- Ability to gather feedback and track engagement (required)
- Passion or knowledge of the iGaming industry (nice-to-have)
- A detailed company training on highest standards
- A chance to work in friendly and supportive culture
- Tremendous growth opportunities in a large fast-moving international company
- Private health insurance
- Grow with ARRISE | Learning Hub-personalized learning, gamified growth, and endless career development at your fingertips.
Pragmatic Play is a leading content provider to the iGaming industry, delivering a multi-product portfolio of online slots, live casino, bingo and virtual sports to operators worldwide. Founded in 2015 and headquartered in Gibraltar, it releases new titles at a high cadence and is certified across numerous regulated markets. It operates as part of the ARRISE group, which runs the live-casino studios and operational hubs across Europe, the Middle East and Latin America that power its games.