Streamer Relationship Manager
In this role, you will be responsible for managing and nurturing a portfolio of English speaking content creators who stream slot games. Your primary focus will be to build strong relationships, drive engagement, and maximize the presence of our games across major streaming platforms.
The successful candidate will serve as the main point of contact for a group of streamers, ensuring a high level of satisfaction and engagement. They will foster long-term partnerships by understanding each streamer's goals and tailoring incentives to support them. Proactive monitoring of streamer performance, content quality, and frequency of streams will be key. Updates, game releases, and promotional opportunities will be provided to streamers in a timely manner. Incentive programmes, campaigns, and exclusive offers will be organised and implemented to encourage frequent and high-quality streaming of our titles. Collaboration with the Streamer Relationship Manager Team Leader is expected to align on strategy and report on KPIs. Working closely with internal marketing, product, and compliance teams will ensure a seamless experience for streamers. Identifying new talent and assisting with onboarding processes will also be part of the role. Staying up to date with industry trends, platform changes, and community sentiment is crucial to anticipate needs and opportunities.
- Serve as the main point of contact for a group of streamers, ensuring a high level of satisfaction and engagement.
- Foster long-term partnerships by understanding each streamer's goals and tailoring incentives to support them.
- Proactively monitor streamer performance, content quality, and frequency of streams.
- Provide timely updates, game releases, and promotional opportunities to streamers.
- Organise and implement incentive programmes, campaigns, and exclusive offers to encourage frequent and high-quality streaming of our titles.
- Work closely with the Streamer Relationship Manager Team Leader to align on strategy and report on KPIs.
- Collaborate with internal marketing, product and compliance to ensure a seamless experience for streamers.
- Identify new talent and assist with onboarding processes where required.
- Stay up to date with industry trends, platform changes, and community sentiment to anticipate needs and opportunities.
- Proven experience in influencer/creator management, partnerships, or community management, ideally within iGaming, entertainment, or streaming industries (required).
- Strong understanding of streaming platforms (Twitch, YouTube, Kick, etc.) and familiarity with content creator ecosystems (required).
- Excellent relationship-building and stakeholder management skills with the ability to maintain long-term partnerships (required).
- Strong organisational and project management skills, with experience running campaigns, incentive programs, or collaborations (required).
- Analytical mindset with the ability to track, interpret, and report on streamer performance and engagement KPIs (required).
- Ability to work collaboratively with cross-functional teams (marketing, product, compliance) and adapt to fast-changing priorities (required).
- Creative thinking with a proactive approach to identifying opportunities and solving problems (required).
- Excellent communication skills (written and verbal) in English (required).
- Additional languages are a plus (nice-to-have).
- Passion for online gaming, streaming, and digital communities (required).
- Flexibility to occasionally work outside regular business hours to align with streamer schedules and events (required).
- Availability to travel for streamer events, conferences, or on-site activations (required).
Pragmatic Play is a leading content provider to the iGaming industry, delivering a multi-product portfolio of online slots, live casino, bingo and virtual sports to operators worldwide. Founded in 2015 and headquartered in Gibraltar, it releases new titles at a high cadence and is certified across numerous regulated markets. It operates as part of the ARRISE group, which runs the live-casino studios and operational hubs across Europe, the Middle East and Latin America that power its games.