Senior Account Manager
Relax Gaming is looking to grow its commercial team with an experienced Senior Account Manager. This role is for someone who thrives on building strong, lasting partnerships and understands the dynamics of the iGaming industry. The company is searching for a person with a strong track record of owning and driving commercial relationships at scale in the iGaming business. At Relax, the team welcomes individuals where initiative, reliability, and personal engagement matter.
The position is based in the Malta office, which is described as an upbeat, collaborative, and social place where ideas flow freely and innovation thrives across nationalities and functions. It is a space where work and lifestyle blend seamlessly.
- Developing and sustaining solid relationships with key customers.
- Maintaining and growing revenues from customers’ portfolio.
- Ensuring game positioning, working with customers on marketing promotions and other activities to maximise revenues.
- Ensure favourable commercial conditions in all partnerships and relations.
- Present up and coming game releases that are part of the Relax Roadmap.
- Deliver excellence in promotional activities towards customers by working closely with the internal marketing team.
- Be a trusted partner to the operators with open knowledge sharing and connections.
- Represent both the Relax and Silver Bullet content commercially.
- Keep operators up to date with the value proposition of the Relax Platform in terms of new features and partners added.
- Represent Relax, its values, and expertise to all stakeholders in the business.
- Deliver excellent service to operators as the point of contact and deliver on requests.
- Work with promotions and incentives to promote and position Relax content in a premium position.
- Service the operators and ensure quick turnaround of any requests.
- Minimum 5 years’ experience in this type of role, with at least 2 years managing top-tier accounts (required).
- In-depth understanding of the iGaming industry, including slot game mechanics, regulation, and distribution (required).
- Ability to think strategically and execute tactically in a fast-moving environment (required).
- Strong commercial acumen and the confidence to lead complex conversations with stakeholders (required).
- A driven personality and strong desire to grow into a more senior position over time (required).
- A structured and proactive approach to building client relationships (required).
- Strong communication skills in English, both written and verbal (required).
- A collaborative mindset, with the ability to work cross-functionally (required).
- High standards for quality, professionalism, and follow-through (required).
- World-class colleagues.
- Join a passionate team and organisation that values quality, innovation, and the people behind the games.
- A creative environment where your ideas matter and wins are celebrated collectively.
- Endless opportunities to develop, learn, and to push beyond boundaries.
- A company that’s scaling fast, but still keeps it human, flexible, and fun.
Relax Gaming is a business-to-business iGaming supplier and content aggregator, founded in 2010 and headquartered in Malta. It develops its own slots, poker and bingo products and distributes thousands of third-party casino games through its Silver Bullet and Powered By partner programmes. Owned by the Kindred Group (now part of FDJ United), the company runs game studios in Belgrade, Novi Sad, Malmö and Stockholm, with additional offices across Europe and Gibraltar. Relax Gaming supplies regulated online casino operators worldwide.