Automation & AI Specialist
Rhino Entertainment Group is creating a new role to drive automation and AI adoption across the company. This is not a developer position. You will work across departments to find repetitive work, evaluate tools, implement solutions, and help people actually use them. This is a key role with a big impact on the whole organisation. You will have access to engineering resources when you need them. The goal is to find the 20% of changes that deliver 80% of the gains. There is a strong preference for buying proven tools over building custom ones.
- Run structured workflow audits across departments
- Talk to staff to understand their pain points and where they're doing things manually
- Map processes and identify what's worth automating
- Evaluate build vs. buy decisions (with a bias toward buying)
- Research automation tools and AI solutions relevant to iGaming
- Configure and deploy workflows using low-code/no-code platforms
- Integrate AI tools (document processing, chatbots, classification) into existing workflows
- Coordinate with engineering for complex integrations that need code
- Manage vendor relationships for automation tooling
- Document everything with runbooks and clear ownership
- Monitor what you've deployed to ensure it's working and being used
- Track metrics: time saved, error reduction, adoption rates
- Iterate based on feedback, discontinuing what isn't working and expanding what is
- Run periodic reviews of existing automations to find improvement opportunities
- Train people on new tools and workflows
- Find and support department champions who become local experts
- Create self-service resources: guides, videos, templates
- Report monthly on automation impact to leadership
- 2-4 years of experience in automation, process improvement, or a similar role (required)
- Hands-on experience with automation platforms (Make, Zapier, Power Automate, n8n, or similar) (required)
- Experience implementing AI/ML tools in real business workflows, not just personal experimentation (required)
- Strong process mapping skills. Given an hour of interviews, you can diagram the workflow (required)
- Track record of training non-technical people on new tools (required)
- Strong English, written and spoken (required)
- Experience in iGaming, fintech, payments, or other regulated industries (preferred)
- Background in operations, finance, or compliance (preferred)
- Familiarity with RPA tools (UiPath, Automation Anywhere) for more complex scenarios (preferred)
- Data skills: SQL, spreadsheets, BI tools (preferred)
- Agency. You knock on doors. You don't wait for permission. When something blocks you, you find another way. (nice-to-have)
- Curiosity. You research new tools because you find it interesting, not because someone told you to. (nice-to-have)
- Pragmatism. You'd rather ship a simple workflow today than a perfect custom solution next quarter. (nice-to-have)
- Teaching ability. You can explain automation to someone who's never used it, without being condescending. (nice-to-have)
- Comfort with ambiguity. This is a new role. You'll help define it. (nice-to-have)
- Competitive salary based on your knowledge & experience
- Quarterly performance bonus split on personal objectives and company performance
- €500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
- Flexibility & a work-life blend through our Hybrid Working environment
- Work from anywhere with our 30 days “overseas working”
- Diverse, dynamic, fun environment with happy and helpful colleagues
- Learning & Development opportunities to invest in your personal development
- Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee
- Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
- Regular social events to strengthen long lasting relationships
- Enjoy a “Me Day” on your birthday
- Paid time off, including extra days for special life events
- AXA Private Hospital & Dental Insurance Coverage
- Form an active part of our talent acquisition, with our Referral Bonus
- A great culture!
Rhino Entertainment is an online gaming operator established in 2020, running a multi-brand strategy across several regulated jurisdictions. Its brands serve a growing number of markets with casino and online entertainment products built on modern technology. The company's multinational teams are based across Malta, North Macedonia, Spain and other countries. Rhino Entertainment is headquartered in Sliema, Malta.