Director of AI Data Center Operations
SoftConstruct is seeking an experienced, forward-thinking Director of AI Data Center Operations to oversee a 5MW high-density compute footprint. This position is designed for an agile engineering leader who can manage a cutting-edge, ultra-dense deployment focused purely on Enterprise AI workloads, including large language model fine-tuning, high-throughput inference, and advanced multi-node HPC clustering.
This role is part of a landmark AI infrastructure project with a total investment of over USD 100 million. The Director of AI Data Center Operations will hold ultimate ownership of the physical deployment, thermal management, and day-to-day operational efficiency of liquid-cooled GPU clusters. The individual will act as the critical structural bridge between physical colocation partners and internal AI Platform Engineering teams to ensure maximum hardware yield, zero thermal throttling, and seamless power delivery.
- Oversee the operation and maintenance of direct-to-chip liquid cooling loops, Coolant Distribution Units, and localized liquid-to-air secondary heat exchangers in a dense environment.
- Optimize active power distribution at the rack level, managing ultra-dense power envelopes ranging from 60kW to 100kW+ per rack across the 5MW footprint.
- Drive continuous physical optimisation to lower Power Usage Effectiveness and achieve carbon neutrality and environmental sustainability metrics.
- Act as primary liaison to wholesale colocation partners, holding suppliers strictly accountable to power, cooling, physical security, and infrastructure uptime SLAs.
- Direct the logistics, installation, staging, provisioning, and decommissioning of advanced AI hardware systems including NVIDIA DGX, Blackwell, Hopper, and Ver Rubin.
- Collaborate closely with Network Architecture teams to ensure high-bandwidth, ultra-low-latency backend topologies like InfiniBand and RoCEv2 are perfectly integrated and structurally protected.
- Implement and maintain centralised environmental telemetry pipelines that connect physical variables such as coolant flow rates, pressure, and ambient temperature with software schedulers like Slurm and Kubernetes.
- 7+ years of direct experience in data center operations, high-performance computing, or critical facilities engineering, with at least 3 years in a direct leadership or managerial capacity (required).
- Deep technical understanding of direct-to-chip liquid cooling loops, Coolant Distribution Units, rear-door heat exchangers, and general facility MEP designs (required).
- Direct experience deploying and maintaining high-power density compute environments such as NVIDIA HGX/DGX, advanced liquid-cooled chassis, or specialized OEM architectures (required).
- Proven experience negotiating and managing SLAs, Master Service Agreements, and joint operating procedures inside high-tier commercial colocation facilities (required).
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or equivalent technical discipline or practical experience (required).
- Experience guiding active environments through transitioning from legacy air cooling to hybrid air-and-liquid or 100% direct-to-chip liquid-cooled architectures (required).
- Functional knowledge of container orchestrators like Kubernetes and AI training scheduling architectures like Slurm (required).
- Established, active relationships with key component providers such as CDU vendors, quick-disconnect suppliers, and server OEMs (required).
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.